RESOLVED: Analytics Dashboard Data Refresh Now Working as Expected

Hi everyone,

I’m pleased to share that the issue affecting the daily data refresh on the Analytics Dashboard has been fully resolved.

️ What’s fixed:

As of June 16, 2025, the scheduled data refresh process is back to normal. You should now see up-to-date metrics reflected on your dashboards, consistent with our standard refresh schedule (typically by the end of the previous day).

Backfill complete:

We’ve successfully reprocessed all historical data gaps between May and mid-June 2025. Any downstream dashboards or reports relying on this data should now be accurate and fully refreshed.

Thanks for your patience:

We appreciate your understanding while we worked through this issue. Our team remains committed to maintaining the reliability and accuracy of your reporting experience.

Need help?

If you’re still noticing any discrepancies or have questions, feel free to reach out to our Customer Support team.

Best regards,
Hector Jimenez
Manager, Product Management | Analytics & Reporting