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Jay CandelarioNEOGOV Community Manager

Webinar: Enhance Policy Training with PowerRecall

Employees typically find learning policies and procedures by traditional methods mundane and boring.💡 Learn how you can leverage technology to provide fun, custom learning paths for your employees.In this webinar we'll discuss:✅ Gaps to ensuring employees retain key policies.✅ How spaced repetition, a science backed technique, enhances learning.✅ A live demonstration of PowerRecall and how it works directly with PowerPolicy.✅ Real-world examples of organizations using PowerRecall beyond policy training.SIGN UP HERE: https://bit.ly/47qXCK2

Nathan.W11New Participant

Law Enforcement Accreditation

Author 3.0 not allowing me to edit document in word

I have updated to the new author 3.0. I was able to edit a document through it earlier. It opened the document in word and I was able to save the revision on PowerDMS. Now, when I try to edit a document it only opens it as a PDF and will not allow me to edit it. Any help would be appreciated.

MarkUNHNew Participant

Law Enforcement Accreditation

Courses: Designing a Course

I have been designing courses for my organization, using the Rich Text type element. I enter in the course name, set a link to access training videos on other platforms, and when I hit SAVE, I lose all the information on the screen. It happens with regularity. Am I doing something wrong?Simply put, I open a Rich Text element, type the course name on the top of the screen, hit return, set a link using the Hyperlink Manager, select OK, and when I am done with the element I select SAVE. After hitting SAVE, the Rich Text screen goes blank, and I lost all the data. I will have to X out of the program several times until it finally works.

SparkyNEOGOV Community Manager

NEOGOV Customer Service Closed 1/5/21

Hello NEOGOV Community, This is just a friendly reminder that NEOGOV Customer Service will be closed tomorrow 1/5/21 (NOT 6/5/21) for a department-wide training. Though we will reopen on Wednesday, January 6th, at 6:00 am PST, there may be periods of delayed response due to additional training being held. Customer Service will be business as usual on Thursday, January 7th. Thank you all so much for your patience and understanding. Cheers to the new year!

SparkyNEOGOV Community Manager

2021 UAT Refresh Reminder

This is a friendly reminder that the 2021 UAT Refresh is coming up this Friday, Jan 8. The period for maintenance for the UAT environment is: Friday, January 8th, 5 pm PST - Friday, January 15th, 8 am PST During this refresh, the UAT environment will be unavailable for use. Once the refresh is complete, the UAT environment will reflect a copy of your organization's Production site as of Jan 4, 2021

SparkyNEOGOV Community Manager

Winter 2021 Analytics & Reporting Module Enhancement Release

NEOGOV is pleased to announce the upcoming Winter 2021 Enhancement Release for the Analytics & Reporting module. The enhancements will be released to Production sites on: Tuesday, January 12th, 2021 All sites will remain online during the enhancement release. No live demonstration will be conducted for this release. Summary of Analytics & Reporting Enhancements New Report Builder (Beta) Insight Report Types Applicant with Job Application and Eligible List HRIS Report Types Recurring Items Disbursement Register Pending Pay Transactions Enhancements to existing Report Types - Employee Profile, Pay Line details, Direct Deposit Setup, Benefit Enrollment & Timesheet Analytics Time-to-Hire Benchmarking Time-to-Hire Summary Report - Complete Report Download Option A detailed description of each enhancement is contained within the Release Notes.

SparkyNEOGOV Community Manager

Winter 2021 Recruit Module Enhancement Release

NEOGOV is pleased to announce the upcoming Winter 2021 Enhancement Release for the Recruit Module. The Insight Suite portion of these enhancements will be released to Training and Production on the following dates: Training: Wednesday, January 20, 2021 between 4 pm - 7 pm PST Production: Tuesday, January 26, 2021 between 4 pm - 7 pm PST All sites will remain online during this enhancement release. No live demonstration will be conducted. Items with demo videos include a link in the list below and are also available within the release notes. Summary of Insight Suite Enhancements: Offer Approvals Email Verification for Job Seekers Two-Factor Authentication for Job Seekers A detailed description of each enhancement is contained within the Release Notes.

SparkyNEOGOV Community Manager

Webinar - NEOGOV's Unified Self Service

Welcome to the new year! Exciting times are upon us, and even though the holidays are over, NEOGOV has one last gift for our valued customers this season. We are excited to debut our next big leap forward towards a unified platform, which got rave reviews when we previewed it during the Connect conference. We will showcase our unified self-service, which centralizes tasks and actions for managers and employees across our talent management suite in one place--effectively eliminating the app switcher / product toggle that's been a bane for your end users! This updated, revitalized self-service dashboard will no doubt improve the user experience for your workforce. We'll answer as many of your burning questions about this latest development, but since you're eagerly wondering when this will be available, the wait is even shorter than you think! Join our webinar next Thursday, January 14 from 11:00 AM - 12:00 PM Pacific time to learn (and ask) more. Register here: https://attendee.go

SparkyNEOGOV Community Manager

Winter 2021 Analytics & Reporting Module Enhancement Release

NEOGOV is pleased to announce the upcoming Winter 2021 Enhancement Release for the Analytics & Reporting module. The enhancements will be released to Production sites on: Tuesday, January 12th, 2021 All sites will remain online during the enhancement release. No live demonstration will be conducted for this release. Summary of Analytics & Reporting Enhancements New Report Builder (Beta) Insight Report Types Applicant with Job Application and Eligible List HRIS Report Types Recurring Items Disbursement Register Pending Pay Transactions Enhancements to existing Report Types - Employee Profile, Pay Line details, Direct Deposit Setup, Benefit Enrollment & Timesheet Analytics Time-to-Hire Benchmarking Time-to-Hire Summary Report - Complete Report Download Option A detailed description of each enhancement is contained within the Release Notes.

SparkyNEOGOV Community Manager

Customer Service Phone Lines Temporarily Down

Hello NEOGOV Community, Our telephony provider is currently experiencing a system-wide outage resulting in our CS team being unable to receive calls. They are aware of the issue and are working diligently to get the service back up and running. Please continue to contact us electronically at customersupport@neogov.com. Thank you for your patience and understanding. We will provide an update once service is restored.

Nathan.W11New Participant

Law Enforcement Accreditation

Author 3.0 not allowing me to edit document in word

I have updated to the new author 3.0. I was able to edit a document through it earlier. It opened the document in word and I was able to save the revision on PowerDMS. Now, when I try to edit a document it only opens it as a PDF and will not allow me to edit it. Any help would be appreciated.

MarkUNHNew Participant

Law Enforcement Accreditation

Courses: Designing a Course

I have been designing courses for my organization, using the Rich Text type element. I enter in the course name, set a link to access training videos on other platforms, and when I hit SAVE, I lose all the information on the screen. It happens with regularity. Am I doing something wrong?Simply put, I open a Rich Text element, type the course name on the top of the screen, hit return, set a link using the Hyperlink Manager, select OK, and when I am done with the element I select SAVE. After hitting SAVE, the Rich Text screen goes blank, and I lost all the data. I will have to X out of the program several times until it finally works.

Patrick.F22New Participant

Law Enforcement Accreditation

What is the likelihood of PDMS incorporating a tickler file for recurring reports and other actions? This capability would alert appropriate users to initiate or complete a report, inspection, or other action, and include the corresponding forms or checklists that want attention.

Tracy.B13New Participant

Law Enforcement Accreditation

Reactivate user

How do you reactivate a user that has been previously deleted/archived?

L692 RobNew Participant

Law Enforcement Accreditation

33.5.3 Accreditation Process Orientation

Does anyone have a PowerPoint or presentation material regarding this proof? We are in the self-assessment phase and need to cover this ASAP. It would help with the buy-in and our employees' understanding of the CALEA standard and process.

SIMarshallNew Participant

Law Enforcement Accreditation

Policy Hyperlinks

We are creating a completely new policy manual to replace an outdated and incomplete version. I want to get the full manual approved and in place before I start integrating the standards and applying proofs. I am looking for a means to set up a hyperlink within the policy so that when it refers to another policy or document the officer only needs to click on the hyperlink to get to it. How do I do that within the editing option for the document? Thanks!

lsharkNew Participant

Law Enforcement Accreditation

33.5.3 Accreditation Process Orientation Proof - HELP

Hi, I am working on standard 33.5.3 and was wondering if anyone had any material I could use to go by (power point etc.). Thanks so much 🙂 Lisa

Steve.VFrequent Participant

Law Enforcement Accreditation

Copying assessment entry

I have admin rights and assigned to an assessment in PowerDms, I have added proofs in the attachment section, completed the highlighting etc. But im unable to copy the entry, see attached. Please help.

L692 RobNew Participant

Law Enforcement Accreditation

33.4.4 Limited function alternate training requirements

I feel that I can easily complete letter a) of this standard; it is letter b) that is giving me trouble. Any help or example would be greatly appreciated. 33.4.4 (LE1) (M M M M) (LE1) Limited Function Alternate Training Requirements--Agencies not wishing to include certain employee classifications with law enforcement responsibilities in a full recruit training program may opt that classification out of a full training program by accomplishing the following:--prepare a detailed job analysis for the position which identifies tasks that are law enforcement related; and-- develop a matrix that identifies the training, and hours of training provided, of that training for the classification.

Heather BraunNew Participant

Campus Public Safety Accreditation

Greetings colleagues,I’m looking for any written directives that cover the 3.2.3 Off Duty Employment standard requirements, specifically addressing:civilian employees working other jobs, sworn employees working other types of employment not using their law enforcement powers, and sworn employees and their ability (or not) to double badge.If any of you have anything you’d be able to share, please send directly to my email at hbraun@iu.edu.Thanks in advance!

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