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Article LinksTimeline Learn Spring Enhancements Overview Expanded Approval Levels for Course Enrollment & Training Requests Admin Catalog - Configure Course Enrollment Approvers Training Request - Configure Training Request Approvers Updated
Article LinksTimeline AI Job Posting Writing Assistant (Beta) Auto-Advancing Candidates Multiple Recruiting Hire Workflow Templates Auto-Assigning Hiring Team Members Support For Remote/Online Test Locations Default Filter on Eligible Candidates Gri
Article LinksArticle Links Timeline AI Summary and Writing Assistants for Rating Forms Manager Change Enhancements Improvements to Manager Change Automation New Autoshare Journal Entries UI Updates to Editing Journal Entry Settings Survey Usabilit
Article LinksTimeline Dependents & Beneficiaries Enhancements Unified Add/Edit Contact Modal (BEN-9217) Inactive Dependents & Beneficiaries Archive (BEN-7869) Hide Instead of Remove for Previously-Enrolled Contacts (BEN-8292) Configurable
Article LinksTimeline Cost Center Enhancements FLSA Calendar Automation Gross-Up Enhancements Gross-Up Earning for Regular Net Pay Gross-Up Earning for Supplemental Net Pay Gross-Up Earning for Regular Fringe Benefit Net Pay Gross-Up Earning for S
Article LinksTimeline Overview Seamless Form Versioning for In‑Progress Processes Multiple Consecutive Review Tasks and Historical Comments Select the Task Requiring Form Return Manager Change Enhancements Appendix: Bugs Resolved Related Resources Ti
Article LinksTimeline Cost Center Enhancements Configuring Permissions Timesheet Entries Auditing Appendix: Bugs Resolved Related Resources Timeline When will this be released?Spring Quarterly Releases:UAT Preview Window: April 2nd, 2026, 4 AM PDT.
Article LinksTimeline Enhanced Security for Recruitment Reports Confidential Permission Confidential Data Visibility in Report Builder Security Changes in the Insight Report Catalog Subscription Encryption Step 1: Create a Key Step 2: Encrypt the
Article LinksTimeline Automated Task Reassignment for Manager Changes Move Active Employees to Preboarding New Security Setting - Edit Predefined Checklists Appendix: Bugs Resolved Related Resources Timeline When will this be released?UAT Preview Win
Article Links Timeline Bulk Messaging — Connect with Multiple Applicants at Once AI Control Center: Independent Feature Toggles AI Writing Assistant Upload Supporting Documents for Applicant General Changes AI Summary Prompt Updates for Web Form and
Due to complications with the scheduled March Onboard release this morning, users faced issues within Onboard and eForms including latency, inability to preview or download forms, or in some instances, the inability to load the module. In order to re
Does anyone have a policy on hand that specifically addresses Flock hits (license plate reader alerts) ?
PowerPolicyRelease version 6.27.0 Release NotesDeployment scheduled for US Estern time approximately 8 PM on March 5, 2026No down time is expected for this release. Bug Fixes:Author has been updated to utilize the default browser setup on systems whe
Good Morning, With the new CALEA manual standards 11.6.1 and 11.6.2 being published, we are looking to create a policy for our Street Crimes Unit. Does anyone have a similar type of unit in their agency with a sample policy we can use as a frame wor
Looking for a list of agencies with public-facing documents, especially CALEA awarded communications departments.
Release 2.21- February 5th, 2026New FeaturesQuestion type slider Users can now select what percent of cards generated will be scenario-based questions opposed to what percent will be direct from the document. Difficulty selector Users are able to se
2-part question: Can someone send me a current proof of what you provide for Standard 70.1.2 Searching Transport Vehicles (an officer’s activity log of the search of patrol vehicles prior and after detainee transport) as well as your written directiv
How do I contact the HELP Desk via telephone if my email requests have not been answered?
Good morning,I know a lot of the information on these pages references the functionality of Power products, so I don’t know if this is the right place to ask. I am looking for information from CALEA-accredited agencies regarding proofs for standard
When will this be released?January 15, 2026 at 5 PM PST Is there downtime for this release?NoNew Feature/EnhancementsFeature Enhancement 1Iowa Tax Filing StatusEffective January 1, 2026, Iowa has introduced a new Tax Filing Status called “Qualified S
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