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trainkrossNEOGOV Employee

Time and Attendance Product Updates

🚀 New Time & Attendance Administrator or need to refresh your knowledge?

Our University Live Time & Attendance Fundamental Administrator Training covers the fundamental features you need to manage with confidence and clarity. Build your foundation, sharpen your skills, and set yourself up for success. This training is

trainkrossNEOGOV Employee

Payroll Product Updates

🚀 New Payroll Administrator or need to refresh your knowledge?

Our University Live Payroll Fundamental Administrator Training covers the fundamental features you need to manage with confidence and clarity. Build your foundation, sharpen your skills, and set yourself up for success. This training is available at

trainkrossNEOGOV Employee

CoreHR Product Updates

🚀 New Core HR Administrator or need to refresh your knowledge?

Our University Live CoreHR Administrator Training covers the fundamental features you need to manage with confidence and clarity. Build your foundation, sharpen your skills, and set yourself up for success. This training is available at no cost for

trainkrossNEOGOV Employee

Benefits Product Updates

🚀 New Benefits Administrator or need to refresh your knowledge?

Our University Live Benefits Fundamental Administrator Training covers the fundamental features you need to manage with confidence and clarity. Build your foundation, sharpen your skills, and set yourself up for success. This training is available at

SparkyNEOGOV Employee

PowerEngage Product Updates

March 18, 2026 PowerEngage Release Notes 26.5.0

Table of ContentsTimeline When will this be released? Is there downtime for this release? General Changes Appendix: Bugs Resolved Timeline When will this be released?Mar 18, 2026 2:00 PM PDT Is there downtime for this release?No General ChangesAddi

SparkyNEOGOV Employee

PowerAction Product Updates

March 18, 2026 PowerAction Release Notes 45.0

Table of ContentsTimeline When will this be released? Is there downtime for this release? General Changes Reordering Officer Reports Timeline When will this be released?Mar 18, 2026 6:30 PM PDT Is there downtime for this release?No General Changes

ajagdevNEOGOV Employee

Attract Product Updates

Attract Release Notes: March 2026

Timeline Bugs Resolved Functional Timeline When will this be released?Release Date: 03/25/2026 from 05:00 – 06:30 pm PST. Is there downtime for this release?No. Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved T

smorthelNEOGOV Employee

Learn Product Updates

Learn Release Notes March 23, 2026

Timeline When will this be released?Production: Monday, March 23, 2026, between 1 am - 2 am (PST) Is there downtime for this release?No. Resolved Issue with Recurring Enrollment for Associated Learners We’ve resolved a major issue impacting recurring

SparkyNEOGOV Employee

PowerPolicy Product Updates

REMINDER: Webinar today at 2pm EST: The Secure AI-Enabled Platform: Leading with Operational Confidence

Your job is demanding but your tools don't have to be.📣 Attention Policy CustomersAttend the webinar to unlock a 120-day trial of AI-enabled Recall. Turn your policies into game-style microlearning that improves engagement and retention.See how Power

bmcgonagillNEOGOV Employee

PowerPolicy Product Updates

Power Policy Release Notes 6.28.0 - March 19, 2026

Power Policy Release NotesVersion 6.28.0March 19, 2026 Bug Fixes:We have addressed an issue where users utilizing the Firefox web browser may have experienced slower loading times on certain documents and / or folders. Multiple Accessibility improvem

rhorneNEOGOV Employee

Onboard Product Updates

Onboard March 18th Release Complications

Due to complications with the scheduled March Onboard release this morning, users faced issues within Onboard and eForms including latency, inability to preview or download forms, or in some instances, the inability to load the module. In order to re

5368New Participant

Law Enforcement Accreditation

Flock hit policy

Does anyone have a policy on hand that specifically addresses Flock hits (license plate reader alerts) ?

bmcgonagillNEOGOV Employee

PowerPolicy Product Updates

PowerPolicy Release Notes 6.27.0 March 5, 2026

PowerPolicyRelease version 6.27.0 Release NotesDeployment scheduled for US Estern time approximately 8 PM on March 5, 2026No down time is expected for this release. Bug Fixes:Author has been updated to utilize the default browser setup on systems whe

l807New Participant

Law Enforcement Accreditation

Street Crimes Unit Policy Sample?

Good Morning, With the new CALEA manual standards 11.6.1 and 11.6.2 being published, we are looking to create a policy for our Street Crimes Unit. Does anyone have a similar type of unit in their agency with a sample policy we can use as a frame wor

Thomas.M33New Participant

Communications Accreditation

Departments with Public Documents

Looking for a list of agencies with public-facing documents, especially CALEA awarded communications departments.

DdmarcheNEOGOV Employee

PowerRecall Product Updates

PowerRecall Release Notes 2.21 - Feb 5th 2026

Release 2.21- February 5th, 2026New FeaturesQuestion type slider Users can now select what percent of cards generated will be scenario-based questions opposed to what percent will be direct from the document. Difficulty selector Users are able to se

Kathleen.T12New Participant

Law Enforcement Accreditation

Standard 70.1.2: What do you use for a proof?

2-part question: Can someone send me a current proof of what you provide for Standard 70.1.2 Searching Transport Vehicles (an officer’s activity log of the search of patrol vehicles prior and after detainee transport) as well as your written directiv

Claire.F11New Participant

Law Enforcement Accreditation

Contact Phone #

How do I contact the HELP Desk via telephone if my email requests have not been answered?

michael.hotterNew Participant

Law Enforcement Accreditation

CALEA Proof Question

Good morning,I know a lot of the information on these pages references the functionality of Power products, so I don’t know if this is the right place to ask. I am looking for information from CALEA-accredited agencies regarding proofs for standard

skumarNEOGOV Employee

Payroll Product Updates

January 15, 2026 Payroll Release Notes

When will this be released?January 15, 2026 at 5 PM PST Is there downtime for this release?NoNew Feature/EnhancementsFeature Enhancement 1Iowa Tax Filing StatusEffective January 1, 2026, Iowa has introduced a new Tax Filing Status called “Qualified S

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