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Welcome Lounge

Welcome to the community! Take some time to introduce yourself, ask questions about the community, start chatting, and get to know each other.

  • 14 Topics
  • 34 Replies
14 Topics
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
Community Feedback Hub

Welcome to the NEOGOV Community Feedback Hub!We’re excited to have you here, and we want to make sure this community is as valuable and helpful as possible for everyone. This space is dedicated to gathering your honest, open, and transparent feedback so that we can continue to improve the experience for all members.  Comment your feedback in the comments below! What’s working well?Is there anything that stands out as particularly helpful, user-friendly, or engaging within the community so far? What could be better?We want to know about any areas where you feel we can improve—whether it's the community platform itself, specific content, or how we're interacting with members. Content Suggestions: Are there any topics, resources, or discussions that you feel we’re missing? What kind of content would make your experience in this community more valuable? How can we support you better?This discussion is open at all times, so feel free to contribute your thoughts as they come to you! We’re co

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c-squyres
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
Introducing Your Community Team: Let’s Get to Know Each Other!

Welcome to the NEOGOV Community! 🎉We’re so excited to have you here! This is a space where you can connect, learn, and share ideas with fellow NEOGOV users and experts. Whether you're new to the platform or have been using it for a while, we want to get to know YOU better!Meet the Community Team!We’re both passionate about creating a space where YOU can thrive, connect, and get the most out of NEOGOV. Whether you need guidance, have questions, or just want to chat, we’re here for you every step of the way! We’re all about making this community vibrant, supportive, and fun—so never hesitate to reach out!  “Hi, I’m Jay Candelario! I’m the Community Manager at NEOGOV, where I oversee the Success Community, ensuring our members have a valuable and engaging experience. My role involves managing community operations, fostering meaningful connections, and supporting users in getting the most out of our community.I live in San Francisco, CA, and outside of work, I love staying active and soci

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c-squyres
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
🌟 Gratitude & Shout-Outs: Celebrating Each Other in Our Community! 🌟

Hello, Amazing NEOGOV Community! 🙌We’re kicking off a special space where you can spread positivity, celebrate accomplishments, and share messages of gratitude and appreciation for your colleagues! Whether it’s a professional win, a personal achievement, or simply a heartfelt “thank you,” this is the place to acknowledge the amazing people around you.💬 Why Share Gratitude and Shout-Outs?Gratitude is a powerful tool that can help us create a positive, supportive environment for everyone. Celebrating our wins, big or small, builds camaraderie and reminds us of the hard work, dedication, and teamwork that helps our NEOGOV Community thrive. It’s about recognizing the efforts that often go unnoticed and showing appreciation for the individuals who go above and beyond!✨ How to Participate: Leave a Comment: Drop a message in the replies below to show appreciation to a colleague, share a personal achievement, or give a shout-out to someone who has made a positive impact in your work or life!

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Jay Candelario
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
We Want to Hear From You!

🚀 We Want to Hear From You! 🚀Hey Community! We’re super excited to hear how you’re feeling about our new Community platform – the content, navigation, and everything in between! To make it quick and easy,  there are emoticons at the bottom of this article to convey how you feel! All you have to do is select the emoji that best matches your thoughts!😊 Happy Face = You’re loving it and feeling satisfied!😐 Neutral Face = There’s room for improvement, and we’re ready to hear your thoughts!😞 Sad Face = You’re not satisfied, and we want to know how we can make things better for you!This is a fun way to get you involved and also practice using the emojis for feedback!  Remember, your reactions at the bottom of every article help us understand what you love and where we can improve. So don’t forget to click those emojis – your input shapes what we keep producing and helps us make this community the best it can be! 💡Why are these emojis important?These emojis are a quick, visual way for u

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
Navigating our Success Community!

Welcome to Our Success Community! 🎉We are beyond excited to announce that we’ve brought everything together by consolidating our three existing community spaces into one centralized location! This new, unified space is designed to help you connect, learn, and grow alongside a passionate community of like-minded individuals.We can’t wait for you to dive in and explore all the incredible opportunities, support, and resources waiting for you here in our Success Community! 🚀 To kick things off, we’ve put together a welcome video to show you how to navigate the community and get the most out of your experience. You’ll feel right at home in no time, so be sure to check it out! In addition, we’ve created a series of content listed below to help you navigate the community, including: Using the Search Bar in Community How to Join Groups for Product Updates Quick Help in Community Providing Community Feedback How to Create a Topic in Community How to Access Resources for a Specific P

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
New to the Community? Take a guided tour to get started!

Welcome to our NEOGOV Success Community. Here is a video to help you navigate the site.  

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
How do I contact support?

Looking for product support?We're here to help! For assistance with your product, please reach out using the appropriate contact information below:Power CustomersEmail: support@powerdms.com Toll-Free Number: 800-749-5104TMS (HCM) CustomersEmail: customersupport@neogov.net Toll-Free Number: 877-204-4442Feel free to contact us via email or phone, and our support team will be happy to assist you!

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
How to search for product-specific articles and videos

We’re here to help approved users find the product-specific articles and videos you need. Watch this short tutorial to learn more about narrowing your search results. 

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
Log in to the community to access content (CLICK HERE TO LEARN MORE)Getting Started

To access PowerDMS Community and Quick Help content, you need to be logged in to the community. When you are logged in to the community, your profile initial or picture is in the upper right corner of your screen. If you aren’t logged in to the community, a LOGIN button is in the upper right corner of your screen instead of your profile initial or picture. Use the LOGIN button to open the Login to the community pop-up box for all Power products. Please follow the remaining log in process steps for your Power product to finish logging in to the community.PowerDMS and PowerLine Login PowerEngage, PowerReady, and PowerTime First Time Login PowerEngage, PowerReady, and PowerTime Return Login  PowerDMS and PowerLine Login Use the POWERDMS AND POWERLINE LOGIN button to finish logging in to the community.   PowerEngage, PowerReady, and PowerTime First Time LoginIf this is your first time logging into the PowerDMS community, you need to create an account before you log in. Use the Create an ac

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
How to Access Resources for a Specific Product:

Welcome to Our Success Community! To find resources for a specific product, start by clicking on Products at the top of the Community page. Next, select the product you're looking for resources on.   Once you've chosen your product, you'll have access to a range of helpful quick links tailored to that product, including:Quick Help: Find easy-to-follow how-to guides to assist you with using your product. Product Updates: Stay up to date with the latest product news and connect with the product group (you can join or follow updates from here). Training: Access valuable training materials to help you get the most out of your product. Forums: Ask questions, share insights, and engage in discussions with the community. Ideas: Share your suggestions and ideas to help improve your product. Demo: Book an appointment to get a personalized product demo and learn more!  We’re here to help you make the most of your product, so dive in and explore the resources available! 

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
How to Create a Topic in Our Community:

Welcome to the community!  Creating a topic is easy and a great way to engage with others. To get started, simply click on +CREATE TOPIC in the top right corner of the Community page. This will allow you to post a question or start a conversation to connect with others and work toward solutions together. When creating your topic, you’ll be able to select a category that best fits your question or discussion, like Power Products or HCM, so the right people can join the conversation.Want to keep track of the topics you've started? Just click on your name in the top right corner, then select Topics. This will show you all the topics you've created, making it easy to follow up and stay engaged.We’re excited to see your contributions and can’t wait to collaborate with you! 

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
Quick Help in Community

Welcome to our Community! We’re thrilled to have you here! If you're looking for quick assistance or helpful resources, you can easily access Quick Help by clicking on Quick Help at the top of the Community Page.  In this section, you'll find a variety of helpful guides and training materials specific to your product. From articles to videos, everything you need to get up to speed is right at your fingertips in our Knowledge Base.  We hope you find the support you need and enjoy exploring all the helpful resources available to you! 

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
How to Join Groups for Product Updates

Welcome to our Community! We're excited to have you here, and we want to make it easy for you to stay up-to-date with all the latest product updates. By subscribing to product update groups, you’ll always be in the loop!Here's how to subscribe:Access the Groups: Head over to the “Groups and Product Updates” section at the top of the screen. This is where you’ll find all the available groups you can join.Join a Group: When you find a product update group you’d like to follow, simply click “Join Group” or “Request to Join” under the group. You’ll receive a confirmation message at the top of the screen letting you know you’ve successfully joined!Track Your Subscriptions: Once you’ve subscribed to a group, it will appear under “My Groups” at the top of the Groups and Product Updates page. This makes it easy to keep track of all the updates you're following.We hope you enjoy staying connected and informed with the latest product news! 

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Sparky
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
Using the Search Bar in Community

 Welcome to our Success Community!Ready to “Unlock Greatness in every search”? Simply use the search bar at the top of the Community Page to find what you're looking for!This search bar will help you access content from all corners of the Community. It will help you discover content such as articles, discussions, questions, quick help, and much more! Whether you're seeking solutions, advice, or knowledge, it’s all just a search away.Start using the search bar today to find the content you need and elevate your experience in our Community! 

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