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SparkyNEOGOV Community Manager

Perform Product Updates

June 2, 2025 Perform Release Notes

Article LinksTimeline Functional Bugs Resolved 508(C) Compliance Timeline When will this be released?Release Date: Tuesday, June 2, 2025. Is there downtime for this release?No. Functional Bugs Resolved Scenario When Issue Encountered Issue Resolved When creating or editing an existing Goal. Fixed an issue where goals cannot be created or saved if Reminder Notices are set to Custom ‘0’ Days Before. When configuring the Item Rating Submitted notification email. Fixed an issue where the name of the Custom Recipient doesn’t persist when disabling / enabling the notification. When printing a development plan. Fixed an issue where auto generated signatures were not correctly shown. When creating a new frequency on the General tab of the Evaluation Program. Fixed an issue where fields were misaligned when selecting Custom Due Date Frequency for the first time. When accessing the Position or Class Spec details page. Fixed an issue where the back button navigation refreshed the

SparkyNEOGOV Community Manager

Attract Product Updates

June 2, 2025 Attract Release Notes

Article LinksTimeline Functional Bugs Resolved 508(C) Compliance Timeline When will this be released?Release Date: 06/02/2025 from 05:30 – 07:00 pm PST. Is there downtime for this release?No. Functional Bugs Resolved Scenario When Issue Encountered Issue Resolved Merge fields in email templates were not consistently saved or displayed correctly. In some cases, the last selected merge field would disappear after saving. Additionally, emails sent using templates with the Phone Number or Headline merge fields did not populate those fields in the actual message. There was also a formatting label issue. Email templates now reliably save and display all selected merge fields, including the last one. Phone Number and Headline merge fields populate correctly in sent emails. The formatting label issue has also been corrected to display Align left. 508(C) Compliance Screen(s) Count of Bugs Resolved Attract Career Pages (JobSeeker facing) 11

kendall.brackinNew Participant

Onboard Product Updates

OHC Notice Templates

We are currently setting up all of our departments with the proper training to send notices to candidates via OHC. If your organization currently has this process setup, can you please share the types of notices you set up along with the message itself? I would also love to hear any pros or cons of using this feature. My email is kendall.brackin@transylvaniacounty.org

kprice1NEOGOV Employee

Unified Suite Product Updates

Updated: Top Navigation Release

We’re excited to share an update on the rollout of our new Navigation experience, designed to make it easier and faster for users to navigate across products. Earlier in the rollout, we encountered a few issues affecting a small number of accounts. Based on that feedback, we made adjustments to ensure a more stable experience going forward. We're confident the improvements made will deliver a smoother transition for the next group of customers.As part of our phased approach, the next group of customers will receive the new navigation on May 7. To help your team prepare, for those customers that will be getting the new navigation on May 7th, an in-app notification will be displayed to administrators only on May 5, providing an overview of the changes and linking to helpful resources.We appreciate your continued support and partnership as we introduce this new experience. If you have questions or need assistance, our Support team is here to help.

SparkyNEOGOV Community Manager

Payroll Product Updates

May 29 2025 HRIS Payroll Release Notes

Article LinksTimeline Functional Bugs Resolved Timeline When will this be released?Release Date: 05/29/2025 from 05:30 pm PST. Is there downtime for this release?No. Functional Bugs Resolved Scenario When Issue Encountered Issue Resolved The amount override was set, which prevented the calculation from being applied to all element-related PC Calculation Methods. This was the cause of SF 01112300 for CFPUA. We stopped populating the amount overrides in this scenario. This ensures that the value from the calculation would be honored. When payroll batches were being reset, the related leave lines weren’t going back to their original state. When attempting to reprocess payroll, those transactions weren't picked up. This was the cause of the leave line issue for Palos Verdes Library District. With this change, we are now correctly updating the leave lines to their original state. When payroll gets reprocessed, those leave lines are now pulled into payroll.

SparkyNEOGOV Community Manager

Time and Attendance Product Updates

May 29, 2025 HRIS Time & Attendance Release Notes

Article LinksTimeline Functional Bugs Resolved Timeline When will this be released?Release Date: 05/29/2025 from 05:30 pm PST. Is there downtime for this release?No. Functional Bugs Resolved Scenario When Issue Encountered Issue Resolved Creating a new leave plan creates an error when saving. This occurs in certain cases when the agency does not have the default LWOP TKN time code. With this release, all agencies that are missing the time code will have their seed updated. Weekly timesheets show incorrect dates when the pay period starts in a month with more days than the ending month, and the current date is higher than the number of days in the ending month. With this release, weekly timesheets will show the proper dates. Can't remove a time code from a leave policy after adding it because the Save button isn't enabled. With this release, you can now remove the time code from the leave policy and save the record.

SparkyNEOGOV Community Manager

CoreHR Product Updates

May 29, 2025 Core HR Release Notes

Article LinksTimeline Functional Bugs Resolved Timeline When will this be released?Release Date: 05/29/2025 from 05:30 pm PST. Is there downtime for this release?No. Functional Bugs Resolved Scenario When Issue Encountered Issue Resolved Clients reported an issue where employees were not able to see their own information. This was when the agency was using the Field Controls within the Security Profile page to limit access a user has to another user. This prevented the user from accessing their own personal information. We resolved this by making sure that the field controls only apply to viewing another user in the system and that the individual’s access will continue to be based on their permissions from the Security Profile page. Now, an employee can see their own information, while not being able to see anyone else’s information. Clients reported an issue where time off requests were going to personal email instead of work email. We resolved this by fixing a cac

SparkyNEOGOV Community Manager

Insight Product Updates

June 3. 2025 NEOGOV Insight Release Notes

Article LinksTimeline Functional Bugs Resolved 508(C) Compliance Insight / GovernmentJobs / SchoolJobs / Career Pages Timeline When will this be released?Release Date: 06/03/2025 from 4:00 – 7:00 pm PST. Is there downtime for this release?No. Functional Bugs Resolved Scenario When Issue Encounters Issue Resolved Viewing job health statuses for jobs throughout Insight and Unified. Background and text colors of statuses were inconsistent and difficult to read in some cases. Now, all are consistent with a 508C-friendly color/contrast palette. Moving applicants to a test step and performing the change disposition action with the Notice not sent filter Adding a comment. Saving. The scheduled test time was updated, but no score was populated on the screen. Editing the response to an agency-wide question on an application. The error message was incorrectly being displayed. Moving a candidate to hire and selecting a position. Not all expected fields were automaticall

SparkyNEOGOV Community Manager

Vetted Product Updates

NEOGOV Vetted Release Notes May 21, 2025

Article LinksTimeline Smarter Reviews, Safer Outreach, and Clearer Communication Mark PHS Modules as Reviewed New "Can Contact?" Question for All Persons in PHS Web Form Read/Unread Indicators General Changes Comparison Report Clean-Up Post Module Hiding Rollout Webform Correspondence Now Uses PDF Viewer PHS Due Date Calculation Now Displays in Applicant File Header Appendix: Bugs Resolved Functional 508(C) Compliance Related Resources Timeline When will this be released?May 21, 2025 at 8 pm EST Is there downtime for this release?No. Smarter Reviews, Safer Outreach, and Clearer Communication This release brings three powerful enhancements designed to streamline investigations and reduce the risk of oversight. Investigators can now confidently mark PHS modules as “Reviewed” to track progress. At the same time, applicants gain control over who can be contacted with the new “Can Contact?” question across all person-related fields.A new Read/Unread indicator in the Web Form Responses tab

SparkyNEOGOV Community Manager

Benefits Product Updates

NEOGOV Benefits Release Notes May 2025

Article LinksTimeline Appendix: Bugs Resolved 508(C) Compliance Related Resources Timeline When will this be released?May 29, 2025, at 5:30 PM EST Is there downtime for this release?No. Appendix: Bugs Resolved 508(C) Compliance Screen(s) Count of Bugs Resolved Unified Suite - Life & Work Events 5 Benefit Plans 1 Related Resources Article: April 16, 2025 NEOGOV Benefits Release Notes - New Top Navigation

kendall.brackinNew Participant

Onboard Product Updates

OHC Notice Templates

We are currently setting up all of our departments with the proper training to send notices to candidates via OHC. If your organization currently has this process setup, can you please share the types of notices you set up along with the message itself? I would also love to hear any pros or cons of using this feature. My email is kendall.brackin@transylvaniacounty.org

odejesusFrequent Participant

Unified Suite Product Updates

UAT Error (Admin)

Any Admins getting the below error in UAT when trying to access OHC Users or Definition Tables? I can access Insight Users and Custom Form Fields.

lfrentzNew Participant

Law Enforcement Accreditation

New Accreditation cycle

I am looking to start a new Power DMS assessment cycle for Dec 24-Nove 27. How do I do that?

lsharkFrequent Participant

Law Enforcement Accreditation

POWER POINT FOR 1.2.9 Unlawful or Improper Bias in Public Safety BULLET B

Hi, we are in the Self-Assessment phase, and I was wondering if anyone has a power point for Annual Bias Training (Bullet B) that I could use for reference to create our own power point! Thank you so much!

christine.gorackeNEOGOV Community Manager

Corrections Accreditation

Getting to know you!

We would love it if you would introduce yourself and what share accreditation program you are enrolled in.

wadejsNew Participant

Law Enforcement Accreditation

Cannot see past assessments

Hello, I am new here and new to accreditation. PowerDMS had an update yesterday and now I am unable to see our previous assessment. I have been using our old assessment to see exactly the types of things that are required for the standards. Has anyone else had this issue? And if so, how did you fix it? Thanks!

Deborah.M17Frequent Participant

Law Enforcement Accreditation

Flagged Tasks and Comparison

Alot of information in my standards has been flagged. When I bring up the flagged item and click on “View” that says that it is going to compare the item to something else, nothing ever comes up - at all. Not the item that is already in the standard that has been flagged, not the new item they are comparing it with, nothing. How do I get rid of the flags or have the items come up to compare them? This has made a mess of trying to figure out how many items are actually in my system that need attention.

rhorneNEOGOV Employee

Perform Product Updates

Spring 2025 Perform Release Delayed

The Perform Team regrets to inform that the Spring 2025 Release scheduled for this morning, has been delayed due to technical issues. We are actively addressing all issues and will have an updated release date soon. In the meantime, all features are still available in UAT for testing. We appreciate your patience as we resolve this issue.

RebeccaH.New Participant

Communications Accreditation

How to convert voice clip as MP3 to add to PowerDMS as a proof

I am trying to add voice recordings to PowerDMS as a proof. Can anyone assist with converting files over to MP3?

msmyjNew Participant

Fire/EMS Accreditation

How does one track external training?

We have outside training courses hosted by FEMA. How do we best track these courses in NEOGOV, ideally with upload to the trainee’s account of their Certificate of completion from FEMA? What are best practices here? Thank you for any recommendations!

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