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clai3NEOGOV Employee

Onboard Product Updates

Onboard July 31, 2025 Release Notes

Article LinksTimeline Appendix: Bugs Resolved Functional 508(C) Compliance Timeline When will this be released?Release Date: July 31, 2025 Is there downtime for this release?No. Appendix: Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved Attempting to Add a New Employee From Direct Reports Screen In Onboard, it is possible to view a list of all direct reports for a given employee. If a user tried to create a new employee from this filtered list, the Create Employee screen was not loading. This issue has been fixed. Using or Completing the HRIS Emergency Contact Form In the State field, IL was missing. We added IL to the form and updated all HRIS Emergency Contact Forms created to ensure that this is an option for employees filling this out. Initiating Exports to Laserfiche DMS When initiating an export of form PDFs to Laserfiche, it was possible for forms to be stuck in an Export Initiated status without up

clai3NEOGOV Employee

Onboard Product Updates

Onboard Issue Reported - HR Admins Receiving New Emails Notifications for Pre-hires and Employees

Hi Onboard users,Our team is aware of the issue where HR Admins are receiving new email notices that your agency did not set up. This is related to a feature we are working on for the Fall release, but it was not intended to impact or be available in production accounts until October -- that is why you cannot find the email notices in your agency settings. Our team is working to resolve this so the emails stop going out. Until then, Onboard HR Admins may receive extra email notices for the following events:When a prehire is archived When a prehire is authorized When a prehire is promoted to employee status When an employee goes through a position change When an employee is terminatedI apologize for any confusion. We will also be launching an in-app message to proactively notify administrators about this issue.Best,Onboard Team

Jay CandelarioNEOGOV Community Manager

Attract Product Updates

Instantly Identify Strong Candidates in Insight & Reach Out in Attract!

With the Summer 2025 Release, Recruiters and hiring managers can quickly identify strong candidates using historical data from Insight. The new “Source Candidates” button now appears directly on your job postings in Insight, instantly resurfacing past candidates that match your job criteria. This sourcing enhancement makes it easy to rediscover previous applicants and speeds up sourcing time. With one click, the “Source Candidates” button provides immediate access to a curated list of potential candidates so you can efficiently re-engage with them in Attract. For HR recruiters and managers looking to seamlessly manage and engage with qualified talent interested in public sector work, this update is a crucial addition to your hiring process. Refer to the image below to see where you can find the “Source Candidates” button in Insight and try it today!

TheRealStephErbFrequent Participant

Law Enforcement Accreditation

Hey all did you see this topic posted? Add your input by completing the survey

tiffanywNew Participant

Risk Pool eLearning Course Catalog

Where is the most recent 2025 Learn Risk Pool Catalog Located? I know where the Risk Pool Sparky post is but the catalog there is from April and the thread is locked from comments.

lodicoaNew Participant

Law Enforcement Accreditation

NYS LEAP Accreditation

For the NYS LEAP accreditation, DCJS requires you to have 2-3 proofs for each year of the 5 year cycle. I have been looking through the community posts to figure out the best way to do this, but am not having much luck.I feel that it would just be a mess having so many documents mixed together, even if they were named with the year that they are for. Does anyone have a suggestion or best practice that would make this as smooth as possible?

djackson12345NEOGOV Employee

Refer Save failed error

We are experiencing an issue with being able to refer candidates to the referred list. It looks like this also may be impacting Onboard and OHC. Our dev team is working on it and we will put out an update soon via community. Thank you for your patience and understanding.

djackson12345NEOGOV Employee

Insight Product Updates

Neogov outage - effecting multiple features

We are experiencing an issue with being able to refer candidates to the referred list. It looks like this also may be impacting Onboard and OHC. Our dev team is working on it and we will put out an update soon via community. Thank you for your patience and understanding. Please note issue is also affecting the Eligible list - if you are experiencing this issue you are welcome to give us a call at 877 204 4442 / send an email to customersupport@neogov.net so we can create a ticket and update you once it is resolved. We will post an additional follow up here in Community as well.

djackson12345NEOGOV Employee

Outage Fully Resolved

Our Development team has communicated that this should be fully resolved. This Outage was in regards to Insight/OHC. If you are experiencing any issues you are welcome to give us a call at 877 204 4442 / send an email to customersupport@neogov.net. We will be doing outreach on current tickets that we have related to the outage to inform users of resolution of the outage. Thank you all for your patience and understanding.

bmcgonagillNEOGOV Employee

PowerPolicy Product Updates

July 24, 2025 Power Policy Release Notes

PowerDMS (Policy)July 24, 2025 Release NotesNOTE: The following release notes are expected to be deployed to production on July 24, 2025. As is always the case with software development, the deployment may be delayed for any number of reasons. If a deployment is ever delayed, it is solely because NeoGov believes the deployment would be detrimental to your use of the software and continued productivity. In such an event, every effort will be made to deploy the updates as soon as possible once any issues have been addressed. Release 6.12.0 - July 24, 2025 (Deployment usually happens during evening hours US Eastern Time).Bug FixesAn issue has been addressed where a user uploading a profile photo larger than 512 kB may experience slight alignment issues for the Change / Remove links listed for the profile photo.Addressed an issue where subscribers to Content Hub may not see indicators for updates / newly available documents. Fixed an issue where the scroll bar on the search results page

tiffanywNew Participant

Risk Pool eLearning Course Catalog

Where is the most recent 2025 Learn Risk Pool Catalog Located? I know where the Risk Pool Sparky post is but the catalog there is from April and the thread is locked from comments.

lodicoaNew Participant

Law Enforcement Accreditation

NYS LEAP Accreditation

For the NYS LEAP accreditation, DCJS requires you to have 2-3 proofs for each year of the 5 year cycle. I have been looking through the community posts to figure out the best way to do this, but am not having much luck.I feel that it would just be a mess having so many documents mixed together, even if they were named with the year that they are for. Does anyone have a suggestion or best practice that would make this as smooth as possible?

laurensmith2New Participant

Unified Suite Product Updates

Unified Suite Summer 2025 Release - Feedback

I love the new task view & filtering/column opportunities available to test in UAT for the summer release. The filter format is much cleaner than in other modules. However, it would be even better if these suggestion were possible to add before releasing in Prod:Can y’all make it possible to save the view (like you can in Onboard’s employee list for example)? Otherwise, I have to re-add my columns & filters each time I come back to the page. When adding Department &/or Division columns, can those fields be added to the filter options as well? If this is not possible, then allowing us to right-click the task and open in a new window would be a feasible workaround. This way, we can keep our view intact but still complete tasks.

bmcgonagillNEOGOV Employee

PowerPolicy Product Updates

July 2 and 10, 2025 Power Policy Release Notes

PowerDMS (Policy)July 2, 2025 and July 10, 2025 Release NotesRelease 6.10.0 - July 2, 2025An issue was addressed where users with limited admin permissions over a folder were unable to bookmark the folder.Fixed an issue where organizations with additional enforce licenses were unable to create users beyond their purchased license count.An issue was fixed where site timezone settings may have been offset to an incorrect timezone. This issue was generated by a maintenance procedure, and has thus been corrected in the database and the procedure.Fixed an issue where a limited admin user with audit / edit rights over a group may not see the ‘Auto Add’ option.Addressed an issue where Documents may not be displayed in alphabetical order in the Rights and Assignments tab.Fixed an issue in the Rights and Assignments tab for Documents, where the user may try to filter the documents by folder, but the folder path was not properly displayed causing confusion for the user.An issue was addressed wh

bmcgonagillNEOGOV Employee

PowerPolicy Product Updates

June 2025 Power Policy Release Notes

PowerDMS (Policy)June 2025 Release NotesFirst, allow me to introduce myself. I’m the new Product Manager for Power Policy. i’m Brian McGonagill. I’ll add a link to my LinkedIn so you can view my details if you like. I apologize for the late posting of these notes. I’m still learning everything I need to do, and how and where to do it. I’ll also be posting the July Notes up through now. We have another release coming next week (July 24), and I’ll post release notes for those on July 22 (ideally). About MeRelease 6.9.0 - June 24, 2025An issue was addressed where the focus on a selected item in the navigation bar for chapter / notes in assessments when a user navigates between active and archived assessments.Addressed an issue where the view may display blank when clicking the “Edit in Browser” button for .htm files. An issue was addressed where the timezone for courses searched in the Advanced Search tool would show the GMT (+0) timezone, instead of the customer’s set timezone.Fixed an

Cherie.W11Frequent Participant

PowerPolicy Product Updates

Link to PowerDMS Enhancement Release webinar recordings

Can someone please help me find the recording of the “Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025” webinar and presentation slides? I’m sure I’m just not looking in the right place, but the link in the email just takes me to this community site home page and the contact email doesn’t work. I appreciate any help you can give me. Thank you.

lfrentzNew Participant

Law Enforcement Accreditation

New Accreditation cycle

I am looking to start a new Power DMS assessment cycle for Dec 24-Nove 27. How do I do that?

aprice2NEOGOV Employee

Insight Product Updates

Your Modernization Feedback

Hi all - We have received a lot of feedback on the updated screens during the beta phase over the last 6+ months and especially in the last few weeks since the April 3rd general release for all customers. As the Product Manager for Insight, I want to post a few notes on this topic. Where did the feedback button go in Insight?The intention was always to leave it up for a only couple weeks after April 3rd to get the initial wave of comments since that is when most feedback is typically offered from past experience. We received over 600 comments through this tool, and over 400 just since that release. We could leave it up longer, but honestly that’s a healthy sample size to see the trends and they don’t tend to change a lot after a certain point. What if I still want to give feedback?You are welcome to post it here in the Community on an ongoing basis. I actively monitor this forum, and the comments here generally align so far with the feedback survey results from the Insight button. You

DAVID.W12New Participant

Law Enforcement Accreditation

User Group help

I inadvertently moved a “group” from the “all users” folder, in doing so, it now appears as an individual user in the “all users” folder. How can I undo this and move the “group” out of “all users” as an individual user and back into “all users” as a “group”? Any help would be greatly appreciated. I’ve already tried dragging the “group” (Police Department) out of the individual user list and dropping in on the “all user” folder with all the other groups. It merely put the “group” (Police Department) back in as an individual user. Please see pics

kendall.brackinNew Participant

Onboard Product Updates

OHC Notice Templates

We are currently setting up all of our departments with the proper training to send notices to candidates via OHC. If your organization currently has this process setup, can you please share the types of notices you set up along with the message itself? I would also love to hear any pros or cons of using this feature. My email is kendall.brackin@transylvaniacounty.org

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