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🚨 Feature of the Week: Cincinnati Emergency Communications Center

21 days ago

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SparkyNEOGOV Community Manager

Perform Product Updates

Perform Release Notes February 18, 2026

Timeline When will this be released?February 18, 2026 Is there downtime for this release?No. Appendix: Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved Accessing the Rating Form and attempting to view an employee’s job de

mbilicNEOGOV Employee

Analytics & Reporting Product Updates

Analytics & Reporting February Release Notes - part II

Timeline NEOGOV Analytics Dashboards Perform Dashboard Key Metrics Values & Benefits eForms Dashboard Enhancement Overdue Tasks Drill-Down Details Enhanced Public Report Management for HR Admins Public Report Management Permiss

SparkyNEOGOV Community Manager

PowerEngage Product Updates

February 11, 2026 PowerEngage Release Notes 26.3.0

Table of ContentsTimeline When will this be released? Is there downtime for this release? General Changes Timeline When will this be released? Feb 11, 2026 12:30 AM PST Is there downtime for this release?No General ChangesIf an PowerEngage Admin a

jnatarajan2Frequent Participant

Insight Product Updates

February 2026 GovernmentJobs Release Notes

Timeline When will this be released?Production Availability: February 17, 2026, 3 - 4 PM PDT Is there downtime for this release?No Ability to Save and Favorite JobsWe’re excited to introduce Saved Jobs, a new feature designed to help job seekers stay

Thomas.M33New Participant

Communications Accreditation

Departments with Public Documents

Looking for a list of agencies with public-facing documents, especially CALEA awarded communications departments.

SparkyNEOGOV Community Manager

Vetted Product Updates

Vetted Release Notes February 16, 2026

Timeline When will this be released?February 16, 2026, at 5 pm PS Is there downtime for this release?No. Appendix: Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved When an applicant initially entered an incorrect name dur

jhewardNEOGOV Employee

President's Day Holiday 2026

NEOGOV Customer Support will be closed on Monday, February 16th in observance of the President’s Day Holiday. We will return to regular operation on Tuesday, February 17th. Any email case submissions will be addressed on that day. Thank you for under

rhorneNEOGOV Employee

Onboard Product Updates

Onboard: February 2026 Release Notes

When will this be released?Release Date: Thursday, February 12th, 2026 from 01:00 am – 02:00 am PST. Is there downtime for this release?No. Bugs ResolvedFunctional Scenario When Issue Encountered Issue Resolved Viewing Onboard Progress Report

kprice1NEOGOV Employee

Power Support - Email Response Delay

We’re currently experiencing longer than normal email response times to your cases while we train new team members to provide even better service. We apologize for the delay and appreciate your patience as we work to deliver an improved experience so

jhewardNEOGOV Employee

PowerPolicy Product Updates

Amazon Web Services - Increased Error Rates and Latencies

AWS has reported the following: We are investigating DNS resolution failures for some specific Cloudfront distributions. We are actively investigating and will provide additional information in the next 30-60 minutes. This is causing an outage to the

Thomas.M33New Participant

Communications Accreditation

Departments with Public Documents

Looking for a list of agencies with public-facing documents, especially CALEA awarded communications departments.

DdmarcheNEOGOV Employee

PowerRecall Product Updates

PowerRecall Release Notes 2.21 - Feb 5th 2026

Release 2.21- February 5th, 2026New FeaturesQuestion type slider Users can now select what percent of cards generated will be scenario-based questions opposed to what percent will be direct from the document. Difficulty selector Users are able to se

Kathleen.T12New Participant

Law Enforcement Accreditation

Standard 70.1.2: What do you use for a proof?

2-part question: Can someone send me a current proof of what you provide for Standard 70.1.2 Searching Transport Vehicles (an officer’s activity log of the search of patrol vehicles prior and after detainee transport) as well as your written directiv

Claire.F11New Participant

Law Enforcement Accreditation

Contact Phone #

How do I contact the HELP Desk via telephone if my email requests have not been answered?

michael.hotterNew Participant

Law Enforcement Accreditation

CALEA Proof Question

Good morning,I know a lot of the information on these pages references the functionality of Power products, so I don’t know if this is the right place to ask. I am looking for information from CALEA-accredited agencies regarding proofs for standard

skumarNEOGOV Employee

Payroll Product Updates

January 15, 2026 Payroll Release Notes

When will this be released?January 15, 2026 at 5 PM PST Is there downtime for this release?NoNew Feature/EnhancementsFeature Enhancement 1Iowa Tax Filing StatusEffective January 1, 2026, Iowa has introduced a new Tax Filing Status called “Qualified S

Christine.M14Frequent Participant

PowerPolicy Product Updates

Update on Release for allowing more than one signature and approving documents using mobile function

Hi Everyone, I tuned into the Spring webinar regarding upcoming releases and some of the great changes that were going to be made to PowerDMS Policies. Two of them which I was very excited about what the signature function associated with assignment

KEmeryNEOGOV Employee

Payroll Product Updates

December, 23, 2025 Payroll Supplemental Release Notes

TimelineWhen will this be released?December 23th, 2025 5-6 PM PST Is there downtime for this release?NoSupplemental information has been added to the December 2025 release to reflect newly issued agency guidance. U.S. - Updated TaxesArkansasArkansas

lsharkFrequent Participant

Law Enforcement Accreditation

How to upgrade to newest version available

Good morning, we currently have version 6.22 and there are two updates available 6.23 & 6.24. I am terrified of attempting an update for fear of losing all my proofs etc. I read one related topic on how to do this, but can someone tell me exactly

Christie.KNEOGOV Employee

Healthcare User Community

2026 Healthcare Power Hour Schedule

Thank you all for your patience as we polished our 2026 Healthcare Power Hour schedule.GoToWebinar only lets us set up registrations 1 year in advance, so the December 2026 session will have a link for registration after December 9 2025. Other than t

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