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Good morning, we currently have version 6.22 and there are two updates available 6.23 & 6.24. I am terrified of attempting an update for fear of losing all my proofs etc. I read one related topic on how to do this, but can someone tell me exactly what to do - step by step? Thank you!😊  

Hi all! In case you haven’t already heard--Flexible workflows are now active in your site! If you’re not seeing the update features, you may need to log off, then back on to refresh your site.**Still not seeing it? Make sure your organization is not blocking our feature flag software. Our Customer Support line can help you if this is the case!**Here’s a quick video that reviews the new Workflow Flexibility functions--Happy workflowing!!Leave a comment & let us know what you think! 

Workflow Flexibility EnhancementWe are pleased to introduce a series of enhancements to the Workflow process that significantly increase flexibility and adaptability. These improvements empower Master Admins, Workflow Initiators, and Workflow Participants to manage in-progress Workflows more effectively, without needing to restart or interrupt ongoing processes.Advance to Next Step without Completing Current StepMaster Admins and Workflow Initiators can now move an in-progress Workflow from its current step to the next step, even if the current step is incomplete.  Allows skipping or bypassing steps that are unnecessary or blocking progress, streamlining the Workflow when exceptions arise Return a Workflow to a Previous StepMaster Admins and Workflow Initiators can revert a Workflow to an earlier step at any point in the process. Enables teams to revisit and correct earlier decisions or tasks, rather than starting the entire Workflow from scratchAdd Steps to an Active WorkflowMaster Ad

Hello! My name is Brian McGonagill and I am the Product Manager for Power Policy. I wanted to send one final reminder about our Fall 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below:Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 11:00 AM EDT:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitalsRegister Here for session 1Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 1:00 PM EDT:Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTimeRegister Here for session 2After registering, you will receive a confirm

It would be helpful for a future enhancement to add the capability to email directly from Merged Eligibility Lists, rather than having to open each individual linked list. This improvement would streamline the workflow and save staff valuable time.

Article LinksTimeline Requisition Lifecycle Report Enhancements Approver Taking Action Field Update Time Off History Report Enhancement Introduction of Leave Create Date Field Recruitment Reports Enhancement  Department Fields added to the Requisition Data Set Introduction of E-Offer Due Date Field Appendix: Bugs Resolved  Functional Related Resources Timeline When will this be released?Production Date: December 3rd, 2025, between 3 PM - 4 PM PST Is there downtime for this release?No. Requisition Lifecycle Report Enhancements NEOGOV has updated the Requisition Lifecycle report to provide clearer visibility into the approval process for users utilizing the OHC/Insight products. This enhancement focuses on improving the information available in the Approver Taking Action field. Approver Taking Action Field Update The Approver Taking Action field now displays the approver's name even when the action status is Pending. This provides immediate visibility into who will be taking action

Scale your sourcing efforts without adding more work for recruiters! Attract’s new Auto-Searching feature automatically grows and organizes your candidate pools based on your pre-set criteria, making it easy to recruit qualified candidates fast.  How Does Auto-Search Help Your Recruitment Team? Keep talent pools updated to quickly connect with new candidates  Automatically organize qualified candidates into strategic pools  Save recruiters’ time by eliminating manual talent searches and pool upkeep Source qualified candidates faster with access to talent that meets your criteria Set Up Auto-Search in 3 Easy Steps: Create a new search query or update an old query under Engage > Candidates > Select or Create New Query. Click “Save Query” and check the “Automatically Add Matching Candidate” box. Select or create the candidate pool you want to automatically add qualified candidates from the search query to that pool. Example Use Case for Auto-Search in Attract:The Problem: Casey is h

Article LinksTimeline Key Enhancements Modern Search Interface and Filters Updated Job Alerts Mobile Optimized Experience Similar Jobs Suggestion Appendix: Bugs Resolved Functional 508(C) Compliance Related Resources Timeline When will this be released?Production Availability: December 2, 2025, 2 - 3 AM PDT Is there downtime for this release?No. Key Enhancements We’re thrilled to share that the GovernmentJobs.com job board is getting a major upgrade!This redesign is part of our ongoing modernization initiative to make it easier for job seekers to discover, engage with, and apply to public sector jobs, while helping employers reach the right candidates faster.These updates bring a modern, mobile-first, and accessible search experience to more than 2 million users visiting the GovernmentJobs platform every month. By improving discoverability, relevance, and engagement, these changes directly enhance how your job postings perform on the public job board. Note: These enhancements app

Good morning, all! We hope you had an amazing Thanksgiving!For our JC-accredited orgs:The much-anticipated Joint Commission updates are currently in development and expected to be available to you all for updating on your PDMS platform on the first of January⏰.Please let us know if you need a refresher on update best practice tips/how-to’s!

🎄✨ Happy Day [5] of our NEOGOV Holiday Calendar! ✨🎄Today, we’re celebrating the joy of the season with Krystle Fausett’s work anniversary! Krystle, thank you for the energy, dedication, and positivity you bring to NEOGOV—you make our community brighter every day. 🌟Take a moment to enjoy the little things, spread some cheer, and share your festive spirit with your colleagues. Don’t forget to check out today’s special treat and join in the fun—whether it’s a cozy cup of cocoa, a holiday craft, or a simple act of kindness, there’s magic in every moment this season. ❄️🎁 📸 Snap a photo of your holiday moment and drop it in the replies below—we’d love to see your creativity and cheer! Make sure to include which day of the calendar your photo corresponds to so we can celebrate together! 💙 Warmest wishes for a joyful season from all of us at NEOGOV 💙

When will this be released?Production: Monday, December 1, 2025, between 1 am - 2 am (PST) Is there downtime for this release?No. Bugs Resolved Functional  Scenario When Issue Encountered Issue Resolved When administrators used the Copy option in Course Management to duplicate a custom online course, the new version sometimes showed extra slides that weren’t part of the original. For example, a course with 14 slides could unexpectedly duplicate with 49 slides. This happened because old, deleted slides were mistakenly included in the copy. We’ve updated the system so that only active slides are included when copying a course. Deleted slides are no longer carried over, ensuring the copied course matches the original exactly. We’ve also added safeguards to help prevent this from happening again. Administrators noticed that after changing the font style on a custom online course page and saving, the text would revert to the default font (Proxima Nova) when r

NEOGOV's Customer Support staff will be observing the Thanksgiving Day Holiday and Black Friday. As such, we will not be available on either of those days. We will return to regular operation on Monday December 1, 2025. Any email case submissions will be addressed on Monday. Thank you for understanding. Happy Holidays!

System Maintenance on Training & UAT-Dec 03 2025 NEOGOV Training and UAT  will be down for System Maintenance on Dec 03, 2025 Wednesday, from 2:00 am - 2:00 am Pacific Time.System Maintenance on Production - Dec 04, 2025NEOGOV Production will be down for System Maintenance on  Dec 04, 2025 Thursday, from 12:00 am - 2:00 am Pacific Time.During this downtime, HRIS and analytics reporting will be down.

Timeline When will this be released?November 24, 2025, at 5 p.m. PS Is there downtime for this release?No. Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved Issues when manually adding PHS flags. Specifically, when flagging in a PHS, other fields would disappear. In the Employment section, when flagging the first employer, the other employers disappeared, or with parent/child questions. In most cases, a page refresh fixed the issue.  Resolved an issue where other fields would disappear, eliminating the need for a manual page refresh. Resolved an issue where some applicants could submit the Personal History Statement (PHS) without completing the Employment History module. Resolved an issue to ensure all validation requirements are consistently enforced.  508(C) Compliance Screen(s) Count of Bugs Resolved N/A 0

Table of ContentsTimeline When will this be released? Is there downtime for this release? General Changes Appendix: Bugs Resolved Timeline When will this be released?Oct 15, 2025 6:30 PM PDT Is there downtime for this release?No General ChangesIncreased the maximum number of Divisions, Groups, and Teams from 100 to 500. Users can now upload Audio files within the Complaints Record attachments section. Appendix: Bugs Resolved Downloading Attached Files in Closed Cases: Fixed an issue that prevented from downloading attached files from the Adjudication section within PowerIA Cases if the Case was closed.  Policy Highlight Search Results: Fixed an issue preventing results from appearing when using the Policy Highlight Search within an IA Case. Complaint Creation and Submission: Resolved several issues that were preventing some users from creating or submitting a Complaint. Searching Complaints by Personnel ID: Fixed an issue that prevented searching for Complaints by Personnel ID

Table of ContentsTimeline When will this be released? Is there downtime for this release? General Changes Timeline When will this be released?Nov 19, 2025 6:30 PM PST Is there downtime for this release?No General Changes On the Citizen Complaint form, the Phone Number and Email Address fields now always display, allowing citizens to provide their contact information even when they opt out of the option to receive notifications.  IA Case and Complaint attachments will display as a hyperlink only when they are available for download. Previously, attachments always displayed as hyperlinks even while the attachment was in the process of uploading and not available for download.  Agency Admins now have the ability to Delete IA Cases and Complaints. Users must have Allow user to delete PowerIA records permissions to use this new functionality.  To delete 1-20 records, navigate to the PowerIA dashboard. Use Search to find the Record(s) you want to be delete. After searching,

Table of ContentsTimeline When will this be released? Is there downtime for this release? General Changes Timeline When will this be released?Nov 19, 2025 6:30 PM PST Is there downtime for this release?No General Changes Action Report attachments now display as a hyperlink only when they are able to be downloaded. Previously, attachments always displayed as hyperlinks, even while the attachment was in the process of uploading and not available for download.  Agency Admins can now Delete Action Reports. Users must have Allow user to delete PowerAction records permissions to use this new functionality.  To delete 1- 20 Action Reports, navigate to the PowerAction dashboard. Use Search to find the Action Report(s) you want to delete. You will see checkboxes next to Action Reports meeting your search criteria. Select the desired reports. Click the Delete button near the top of the list. Confirm your selections in the pop-up window to continue with your choice to De

OverviewThe One Big Beautiful Bill Act introduces new requirements for how organizations must report overtime — and these updates could impact your payroll workflows and compliance procedures.Join us for an informative session focused exclusively on the overtime reporting provisions of the Act.In this webinar, you’ll learn: ✅ What’s changing in overtime reporting under the One Big Beautiful Bill Act 🧾 How these reporting updates affect your payroll operations and compliance obligations ⚙️ Steps your organization can take now to prepare for implementation Webinar Details📅 Date: Monday, November 17th, 2025🕒 Time: 11 AM PST💻 Location: Webinar Registration Link Prior to the WebinarPlease fill out this form. It will help guide us in how to best assist you.

Table of ContentsTimeline When will this be released? Is there downtime for this release? New Feature/Enhancements Enhancement: Workflow Updates: Override Enhancement: Workflow Updates- Step Type Rename= Send for Review/Complete or Assign Enhancement: Workflow Updates - Workflow Stepper New Feature: Vitals Analytics Dashboard New Feature: PowerReady x PowerVitals Integration Appendix: Bugs Resolved Timeline When will this be released?November 19, 2025 Is there downtime for this release?No New Feature/Enhancements  PowerVitals workflow updates PowerVitals Admin Analytics Dashboard PowerReady /PowerVitals Integration (available only for agencies that have both PowerReady and PowerVitals enabled)  Enhancement: Workflow Updates: Override Users with permissions can now add another step within a workflow after clicking Next on a first or third step type for Send for review/Complete or Assign or Approve Check-In/Return Check-in, they can choose to Override, with options that appear

PowerDMS (Policy)Nov 20,, 2025 Release NotesRelease 6.21.0 - November 20, 2025Bug FixesAn issue has been addressed where limited admins with the proper permissions to send messages to groups were unable to send messages to those groups. Addressed an issue where searching the Inbox sent messages showed no results regardless of the search terms used.

Timeline When will this be released? Is there downtime for this release? Related Release Note Links Appendix: Bugs Resolved Functional 508(C) Compliance  Timeline When will this be released?November 19, 2025. Is there downtime for this release?No. Related Release Note LinksOctober 23, 2025 Release Notes Appendix: Bugs ResolvedFunctional Scenario When Issue Encountered Issue Resolved Generating Form Reports After a User’s Security Role or Department Access is Updated It appeared that the form reports were not respecting security profile or department access updates. It was found that for performance purposes, security role and department access were being cached for 1 hour. We reduced the cache time to 10 minutes to reduce the likelihood that a user accessing the form reports would see records they no longer have access to. Filtering by Task Assignee on the Task Status Report It was found that the filters failed when handling large numbers of t

RETIREMENTS: Please see the attached list of courses that will be retired on December 15, 2025. Their replacements are listed here as well. Please be sure that any Learning Plans are updated with the course replacements and remind users currently in progress to complete the course(s) prior to the retirement date.NEW CONTENT VENDOR: We are excited to announce our newest Health & Safety content vendor, HSI. In anticipation of this addition to our catalog, we have begun the process of retiring our older Health & Safety content from a previous vendor. Because of this, you will notice an increase in retirements over the next couple months. Most of these retirements have suggested replacement courses, which are now available.  COURSE UPDATES:We will also be making some important updates to a handful of heavily used courses. These updates include accessibility, usability, and some content changes. The updates to these courses will also occur on December 15, 2025. Please remind users c

Timeline When will this be released?Wednesday, November 19, 2025, between 4 - 9 PM PDT Is there downtime for this release?No, Bugs Resolved Functional - Insight/Career Pages  Scenario When Issue Encountered Issue Resolved When Insight users viewed applicants under an exam plan in Insight, the E-References status incorrectly displayed as “N/A”, even though all references had completed their questionnaires. The issue causing the incorrect “N/A” status has been fixed. The E-References column on the View Applicants page now correctly displays the count of references. When viewing applicants under an exam plan in Insight, the Application Received date for some candidates displayed a future year, instead of the correct year shown in the candidate’s master profile. The issue causing the Application Received date to display an incorrect future year has been fixed. The date now correctly reflects the actual submission year across both the Exam Plan view and the Master Profile

For an overview of the One Big Beautiful Bill Act (OBBBA) and the impacts to your agency with regards to overtime reporting, please review the webinar linked below. You will also find a copy of the presentation that accompanies the webinar. Please also take time to fill out the following form so that our teams can understand your specific needs and schedule follow up calls. These calls will be scheduled on a first come first serve basis, so we encourage you to provide this information as soon as possible. Form Link