Recently active topics

Hello all! I have wonderful news --Beginning mid-November, you all will have the ability to test drive the AI search feature.No contracts ✍🏻 On/Off feature option--you opt to participate 🎛 Consider it an early “test drive” for a feature that will be released in late 2025/early 2026. 🏎 Leave your feedback: I’ll start a feedback thread in our Community; Product can view it as you post! 💌The 2026 HC Office Hours calendar will be posted by November 1. Thank you all for your feedback during the last Open Mic call! 📆Be sure to check out the latest PowerDMS product updates posted in the Product Community. 👀Join that community & you’ll get a notification each time updates are posted!💪🏻

Hello! My name is Abhishek Murali and I am the Product Manager for PowerRecall. I wanted to send one final reminder about our Fall 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below:Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 11:00 AM EDT:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitals Register Here for session 1 Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 1:00 PM EDT:Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime Register Here for session 2 After registering, you will receive a confi

Register Here for session 2! Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime. After registering, you will receive a confirmation email containing information about joining the webinar.

Timeline When will this be released? Is there downtime for this release? Appendix: Bugs Resolved Functional 508(C) Compliance  Timeline When will this be released?October 23, 2025. Is there downtime for this release?No. Appendix: Bugs ResolvedFunctional Scenario When Issue Encountered Issue Resolved Running the Task Status Report The Task Status Report failed to return data when large agencies with lots of data applied filters to the report. Searching for Tasks in Unified Dashboard Some tasks were not synced from Onboard to Unified Dashboard Adding Links to Rich Text Editor The rich text editor used throughout Onboard was not properly encoding links with “%” in the URL. This meant that when URLs with “%” were opened, the desired site would not open. Viewing Training Tasks on the Onboard Portal Some training tasks were allowed to be created despite there being no course associated with the task. This led to trainin

  Article LinksTimeline Bugs Resolved Functional 508(C) Compliance  Timeline When will this be released?Release Date: 10/23/2025 from 05:30 – 07:00 pm PST. Is there downtime for this release?No. Bugs Resolved Functional  Scenario When Issue Encountered Issue Resolved The system fails to display the candidate count for the newly selected saved query. Upon selecting a saved query from the Pool screen, the system will now load and display the candidate count for that saved query accurately along with the data corresponding to the selected query seamlessly. Reply from the candidate profile page is treated as a campaign. Reply from the candidate profile page is not treated as a campaign and will not show up under campaigns.  508(C) Compliance Screen(s) Count of Bugs Resolved Attract Career Pages (JobSeeker facing) 1

Timeline When will this be released?Production: Friday, October 24, 2025, between 1 am - 2 am (PST) Is there downtime for this release?No. Bugs Resolved Functional  Scenario When Issue Encountered Issue Resolved Some customers experienced an issue where the External Learner Reports in the Report Builder failed to load. This occurred when attempting to edit or run an external learner report in the Report Builder, regardless of whether filters were applied or if the report contained no records. This issue has been resolved. The External Learner Report in Report Builder now loads as expected, even when no records are returned. When viewing the External Learners list, the Activation Last Sent column did not display the correct date and time information. Instead of showing a timestamp, the field displayed coded text such as {0: MM/dd/yyyy hh:mm:ss a}. This issue has been fixed. The Activation Last Sent column now correctly displays the date and time v

Timeline When will this be released?October 23, 2025, at 5 PM PS Is there downtime for this release?No. Bugs Resolved Functional  Scenario When Issue Encountered Issue Resolved Limited characters preventing full questions from being added when editing default PHS questions or adding custom questions. Reset the UI character limit block to 1,000 characters.  508(C) Compliance  Screen(s) Count of Bugs Resolved N/A N/A  

Timeline When will this be released?Wednesday, October 22, 2025, between 4 - 9 PM PDT Is there downtime for this release?Yes, there is a one-hour downtime on Wednesday, October 22, 2025, between 8 - 9 PM PDT Bugs Resolved Functional - Insight/Career Pages  Scenario When Issue Encountered Issue Resolved Insight/OHC user trying to send e-Offer notices An error occurred inconsistently despite e-Offer templates being well below the 16,000-character limit. Sending emails with attachments larger than 5MB to job applicants from Insight The notice template will now limit users to add only email attachments of less than 5 MB The requisition screen has a custom form field with the numeric data type. Did not accept 0 as a valid entry. Batch printing applications, which include attachments in .docx format. Attachments in .docx format are not included in the printed batch. Disposition already entered for a candidate in a r

Hi all,We received reports of issues submitting and closing E-Verify cases this morning. Our team is looking into this and for now, it looks like there is a problem on E-Verify’s side. Their website itself is responding slowly with some pages taking minutes to load. The outage banner in Onboard will be displaying intermittently due to changing outage reports that we receive from E-Verify’s service.We reached out to E-Verify for support, but due to the government shutdown, it may take some time to hear back. We apologize for the inconvenience.Best,Onboard Team

Hello! My name is Abhishek Murali and I am the Product Manager for PowerStandards. I wanted to send one final reminder about our Fall 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below: Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 11:00 AM EDT:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitalsRegister Here for session 1 Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 1:00 PM EDT:Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTimeRegister Here for session 2 After registering, you will receive a con

🗓️ When: November 4th🕓 Time: 4:00–5:00 PM ETReady to streamline your background investigation process? Join us for an exclusive live session designed for HR administrators and investigators who want to take full advantage of Vetted’s capabilities — from applicant invite to final report.What You’ll Learn:In just one hour, you'll discover how to:✅ Invite applicants to complete their PHS✅ Navigate the applicant portal with ease✅ Review and assess submitted materials✅ Communicate effectively with references and applicants✅ Complete investigator checklists efficiently✅ Generate and deliver the final summary reportWhether you're new to Vetted or looking to sharpen your skills, this session will give you the tools and confidence to complete investigations with clarity and compliance.👉 Reserve your spot now.Can’t attend live? No problem — register anyway and you’ll automatically receive a recording of the session after the event.

Hi Everyone, I tuned into the Spring webinar regarding upcoming releases and some of the great changes that were going to be made to PowerDMS Policies.  Two of them which I was very excited about what the signature function associated with assignments. Currently a document can only be signed once, after that it is required to be versioned to be signed again.  What I understood was that this requirement was going to be eliminated, therefore allowing folks to sign more than once. Another great one was allowing approval workflows to be completed using your mobile phone vs. having to sign into the software on a laptop or desktop. If anyone has any timeframes associated with these releases if would be much appreciated!Thank you so much for your help.Regards,Chris

We want to inform you of a planned Insight system outage scheduled for Wednesday, October 22, 2025, from 8:00 PM to 9:00 PM Pacific Time.We are performing these updates during off-peak hours and requiring a minimal downtime window to ensure a smooth deployment.ImpactInsight will be temporarily unavailable during the maintenance window.No other NEOGOV products will be affected by this outage. Your organization’s career site and online application process will remain online during this outage.SupportIf you have any questions or concerns, please contact the NEOGOV Support Team for assistance.We appreciate your patience and understanding as we continue to make improvements to enhance system performance and reliability.

Hello! My name is Jonathan Adler and I am the Product Manager for PowerVitals. I wanted to send one final reminder about our Fall 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below: Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 11:00 AM EDT:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitals Register Here for session 1 Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 1:00 PM EDT:Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime Register Here for session 2 After registering, you will receive a confi

We got booted out and now it says down for maintenance???? Is this correct?

Hello! I’m Trevor Jacobs, the Product Manager for PowerReady. We are thrilled to announce that on October 23, 2025 we will be hosting a Fall 2025 Product Enhancements Webinar - Exclusively for PowerDMS by NEOGOV customers. In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into our future-looking roadmap.There will be 2 sessions, each covering different Products, PowerReady will be covered in Session 1. Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 11:00 AM EDT:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitalsRegister Here for session 1 Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 1:00 PM EDT:Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, a

Hello! My name is Brian McGonagill and I am the Product Manager for Power Policy. I wanted to send one final reminder about our Fall 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below:Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 11:00 AM EDT:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitalsRegister Here for session 1Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 1:00 PM EDT:Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTimeRegister Here for session 2After registering, you will receive a confirm

Hello! My name is Peder Lunde and I am the Product Manager for PowerAction. I wanted to send one final reminder about our Fall 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below: Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 11:00 AM EDT:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitals Register Here for session 1Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 1:00 PM EDT:Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime Register Here for session 2After registering, you will receive a confirmati

Hello! My name is Peder Lunde and I am the Product Manager for PowerIA. I wanted to send one final reminder about our Fall 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below: Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 11:00 AM EDT:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitalsRegister Here for session 1Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 1:00 PM EDT:Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTimeRegister Here for session 2After registering, you will receive a confirmation ema

Hello! My name is Peder Lunde and I am the Product Manager for PowerEngage. I wanted to send one final reminder about our Fall 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below: Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 11:00 AM EDT:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitals Register Here for session 1Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on October 23, 2025 1:00 PM EDT:Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime Register Here for session 2After registering, you will receive a confirmati

PowerDMS (Policy)Oct 16,, 2025 Release NotesRelease 6.19.0 - October 16, 2025New FeaturesA new feature was added to restrict the addition of new Workflow Templates to users with Master Administrator privileges only.  In the Administrator Menu, under Site Settings > Documents, the checkbox labeled “Only allow Master Admins to start Workflows on published documents.” must be checked in order for this feature to be enabled. NOTE: Only Master Administrator’s can see this option. A dialog was updated to make more clear the result of adding a new draft when one is already in existence. Bug FixesAn issue was addressed where the dashboard may show and incorrect number of To-do items for a user. Addressed an issue where Workflow comments may not be displayed properly after being entered and submitted.

Timeline When will this be released?October 15, 2025, at 5 PM PST Is there downtime for this release?NoAppendix: Bugs Resolved Functional  Scenario When Issue Encountered Issue Resolved Approvals: When two approvers at the same level try to approve simultaneously, they open the same profile for First Response or Dynamic First Response. Deployed validation and toast message when one user has completed the level while another user is still reviewing. Approvals: When viewing a workflow log, the number of days calculated was based on the workflow start, not the last action from the previous step. Corrected the calculation and the messaging ‘Level X has not received a response in X days since last action…’ to match. Correspondence Hub: When correspondence is sent to the same My Agency or Nationwide contact for multiple users, the activity was listed as duplicated for some users.  Deployed a fix for LE Agency Record, My Contacts, a

Has any encountered an issue with proofs duplicating within a standard? It seems to be mainly be proofs labeled as 2022 and 2023.

Please see the attached list of courses that will be retired on October 1, 2025. Their replacements are listed here as well. Please be sure that any Learning Plans are updated with the course replacements and remind users currently in progress to complete the course(s) prior to the retirement date.Please note: One of our providers of Spanish content is undergoing a large update and retirement of outdated Spanish content. While the titles being retired here may not have replacements listed at the moment, look for additional Spanish courses to be added soon, many of which will cover topics on this list. If you have any questions, please contact Jason Kniser, jkniser@neogov.net. 

When will this be released?Thursday October 16th, 2025 Is there downtime for this release?No Related Release Note LinksN/A General ChangesN/A Appendix: Bugs Resolved  Functional Scenario When Issue Encountered Issue Resolved When a partial day of leave was requested and the Time Rule “Non Overlay LV”* was applied, the start and end times did not populate on the timesheet.    *The Time Rule “Non Overlay LV” is needed to support multi-day leave requests.  When partial day leave is requested and the Time Rule “Non Overlay LV” is applied, the start and end times are successfully populated on the timesheet.   508(C) ComplianceNo additional bug fixes outside of the maintenance releases. Please refer to the maintenance release notes for summative details.