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Sparky
SparkyNEOGOV Community Manager
 PowerReady Product Updates
August 20, 2025 PowerReady Release Notes 22.0

Table of ContentsTimeline When will this be released? Is there downtime for this release? New Feature/Enhancements Improved Loading of Activity Descriptions in Observation Forms Appendix: Bugs Resolved   Timeline When will this be released?Aug 20, 2025 1:00am PST Is there downtime for this release?No New Feature/Enhancements Improved Loading of Activity Descriptions in Observation FormsObservation forms now load activity descriptions only when they are opened, instead of all at once when the page first loads. This change improves performance, reduces the risk of browser crashes (particularly on iPads), and provides a smoother experience when viewing forms with large or complex activity descriptions. Appendix: Bugs Resolved   Scenario When Issue Encountered Issue Resolved Unable to open DOR forms using iPad device when users had very large activity descriptions with formatting and images. The DOR would attempt to load all activity descriptions when opening the form,

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clai3NEOGOV Employee
 Onboard Product Updates
Fall 2025 Training, Development & Compliance Release Webinar

We’re happy to share that exciting enhancements are on the way for our Training, Development & Compliance products! To keep you in the loop, we’ll be hosting webinars that highlight the latest features and improvements for each product area. We hope you can join us to learn how these updates can benefit your organization.Below are the webinar details—be sure to save the date and register using the links provided: Training, Development & Compliance  (Onboard, Learn, Perform, eForms, Policy, Recall) Tuesday, October 7th, 11:00 AM PDT Registration Link: https://register.gotowebinar.com/register/5864241317541132894Watch for the enhancement release notes to be posted in the coming weeks.

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smorthelNEOGOV Employee
 Learn Product Updates
Fall 2025 Training, Development & Compliance Release Webinar

We’re happy to share that exciting enhancements are on the way for our Training, Development & Compliance products! To keep you in the loop, we’ll be hosting webinars that highlight the latest features and improvements for each product area. We hope you can join us to learn how these updates can benefit your organization.Below are the webinar details—be sure to save the date and register using the links provided:Training, Development & Compliance  (Onboard, Learn, Perform, eForms, Policy, Recall) Tuesday, October 7th, 11:00 AM PDT Registration Link: https://register.gotowebinar.com/register/5864241317541132894Watch for the enhancement release notes to be posted in the coming weeks.Review here for up to date announcements on the release.

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mmatkovicNEOGOV Employee
 eForms Product Updates
Fall 2025 Training, Development & Compliance Release Webinar

We’re happy to share that exciting enhancements are on the way for our Training, Development & Compliance products! To keep you in the loop, we’ll be hosting webinars that highlight the latest features and improvements for each product area. We hope you can join us to learn how these updates can benefit your organization.Below are the webinar details—be sure to save the date and register using the links provided: Training, Development & Compliance  (Onboard, Learn, Perform, eForms, Policy, Recall) Tuesday, October 7th, 11:00 AM PDT Registration Link: https://register.gotowebinar.com/register/5864241317541132894Watch for the enhancement release notes to be posted in the coming weeks.

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ajagdev
ajagdevNEOGOV Employee
 Attract Product Updates
Fall 2025 Talent Acquisition Release Webinar

We’re happy to share that exciting enhancements are on the way for our Talent Acquisition  products! To keep you in the loop, we’ll be hosting webinars that highlight the latest features and improvements for each product area. We hope you can join us to learn how these updates can benefit your organization.Below are the webinar details — be sure to save the date and register using the link provided: Talent Acquisition  (Insight, GovernmentJobs/SchoolJobs, Attract, Vetted)Monday, October 6, 11:00 AM PDT Registration Link: https://register.gotowebinar.com/register/5133458609620492376 Watch for the enhancement release notes to be posted in the coming weeks.

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ajagdev
kzodrow
kzodrowNEOGOV Employee
 Vetted Product Updates
Fall 2025 Talent Acquisition Release Webinar

We’re happy to share that exciting enhancements are on the way for our Talent Acquisition  products! To keep you in the loop, we’ll be hosting webinars that highlight the latest features and improvements for each product area. We hope you can join us to learn how these updates can benefit your organization.Below are the webinar details — be sure to save the date and register using the link provided:Talent Acquisition  (Insight, GovernmentJobs/SchoolJobs, Attract, Vetted)Monday, October 6, 11:00 AM PDT Registration Link: https://register.gotowebinar.com/register/5133458609620492376Watch for the enhancement release notes to be posted in the coming weeks.

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kzodrow
aprice2
aprice2NEOGOV Employee
 Insight Product Updates
Fall 2025 Talent Acquisition Release Webinar

We’re happy to share that exciting enhancements are on the way for our Talent Acquisition  products! To keep you in the loop, we’ll be hosting webinars that highlight the latest features and improvements for each product area. We hope you can join us to learn how these updates can benefit your organization.Below are the webinar details — be sure to save the date and register using the link provided: Talent Acquisition  (Insight, GovernmentJobs/SchoolJobs, Attract, Vetted)Monday, October 6, 11:00 AM PDT Registration Link: https://register.gotowebinar.com/register/5133458609620492376 Watch for the enhancement release notes to be posted in the coming weeks.

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aprice2
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zramdehollNew Participant
 Campus Public Safety Accreditation
IACLEA Accreditation Manager's Manual

Where can I find the IACLEA Accreditation Manager's Manual in PowerDms?  Please advise and thank you.

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l807Frequent Participant
 Law Enforcement Accreditation
Street Crimes Unit Policy Sample?

Good Morning, With the new CALEA manual standards 11.6.1 and 11.6.2 being published, we are looking to create a policy for our Street Crimes Unit.  Does anyone have a similar type of unit in their agency with a sample policy we can use as a frame work?  Even if it doesn’t address the new CALEA standards, just something we can use as a place to start.   Thank you!

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bmcgonagill
bmcgonagillNEOGOV Employee
 PowerPolicy Product Updates
Power Policy Release Notes - 6.16.0 - September 9, 2025

PowerDMS (Policy)Release 6.16.0 - Sept 9,, 2025Bug FixesAddressed an issue in Content Hub where the compare tool might fail to open properly on some documents.  An issue has bee fixed where the side menu may not load all groups when more than 250 groups exist on a site. An issue with search has been addressed where searching certain keywords would occasionally return fewer results than expected. 

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bmcgonagill
Sparky
SparkyNEOGOV Community Manager
 Learn Product Updates
September 8, 2025 Learn Release Notes

 Article LinksTimeline Bugs Resolved Functional 508(C) Compliance  Timeline When will this be released?Release Date: Monday, September 8, 2025, between 1 am - 2 am (PST). Is there downtime for this release?No. Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved When a course description included rich text (e.g., bold, italics, lists, links), raw HTML tags were displayed instead of formatted text on the Course Catalog page and under Admin > Settings > Featured Courses. This impacted readability for learners and admins. We updated the rendering for course descriptions and the Featured Courses display. Rich text now appears correctly, and HTML tags are no longer shown. Existing course content is unchanged—only the display has been corrected. In some instances, a class that was fully completed continued to appear as an “Incomplete” task on learner task lists and dashboards, causing confusion and duplicate reminders. We corrected the status synchronization

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Sparky
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010494Frequent Participant
 Insight Product Updates
Barred from County - inactivation code

Is this function currently now working? We have an applicant who was barred in 2024 and has since applied for recent positions but her application is not showing that she has been barred.

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awilliams543New Participant
 Vetted Product Updates
VETTED- reference questionnaires

Hello. My department recently started using the Vetted program. I was under the impression that the program had the capability of creating and sending a link to personal/work reference questionnaires directly to email addresses provided by the candidate, which are then filled out and sent back and directly uploaded to the program.If this is applicable can someone, please explain the process on how to get this going? 

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kzodrow
ajagdev
ajagdevNEOGOV Employee
 Attract Product Updates
[Resolved] Notice of Service Disruption: Attract Emails & Campaigns

We are currently experiencing a temporary disruption impacting the following functionality: Individual email delivery to candidates Campaign email delivery to candidates At this time, messages sent via individual emails and campaigns may not be delivered. Our engineering team has identified the root cause and is working to restore full functionality as quickly as possible.Status: Resolved- September 2, 2025 at 10:24 AM (PT).If you have any questions during this time, please contact our support team.

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ajagdev
Sparky
SparkyNEOGOV Community Manager
 Vetted Product Updates
Vetted Release Notes September 2, 2025

Timeline When will this be released?September 2, 2025 8:00 pm EST Is there downtime for this release?No General ChangesThis section includes changes to the product's basic design that don’t affect its function, such as the location of common links or menu changes, the addition of tooltips, extra filter and sorting options, or modifications to page titles.  Phone Correspondence CardsWhen saving a newly created phone correspondence, Investigators can select a new or existing contact from the dropdown.  When saved, a Vetted creates a separate hub card. The existing features for accessing fly-out information, adding attachments, notes, or changing the status, remain unchanged.  Appendix: Bugs Resolved Functional  Scenario When Issue Encountered Issue Resolved Some applicants were unable to scroll to the bottom of the page when completing PHS using Mac Safari or Chrome We deployed a fix that now allows applicants to scroll to the bottom of the page and select the la

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Sparky
jkniser1
jkniser1NEOGOV Employee
 Learn Product Updates
Learn Content Retirements (October 1, 2025)

Please see the attached list of courses that will be retired on October 1, 2025. Their replacements are listed here as well. Please be sure that any Learning Plans are updated with the course replacements and remind users currently in progress to complete the course(s) prior to the retirement date.Please note: One of our providers of Spanish content is undergoing a large update and retirement of outdated Spanish content. While the titles being retired here may not have replacements listed at the moment, look for additional Spanish courses to be added soon, many of which will cover topics on this list. If you have any questions, please contact Jason Kniser, jkniser@neogov.net. 

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jkniser1
aprice2
aprice2NEOGOV Employee
 Insight Product Updates
Insight August 2025 Release Deployed

The release originally planned for August 26th was delayed when pre-release testing revealed an impactful bug we didn’t want to introduce to our customers. The issue was resolved yesterday, and the release was successfully deployed to Production tonight.Please see the release notes posted here for reference: Thank you for your patience.

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aprice2
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clai3NEOGOV Employee
 Onboard Product Updates
Info on the E-Verify Status Change Report and Onboard's Employment Authorization Revocation Process

As you may know, on June 20, E-Verify announced that the Department of Homeland Security would begin to revoke employment authorization for certain individuals whose parole has been terminated. Part of this announcement included the introduction of a new report, called the “Status Change Report” which compiles aggregated case data for any employees who presented an EAD for employment verification which was later revoked by DHS. Please note that this report cannot be generated within Onboard for users of our E-Verify integration. The Status Change Report is not a report that E-Verify supports for the integration at this time. If you have a direct account with E-Verify, you will be able to log into the website and generate the report, but it will only include cases submitted directly to E-Verify, not the ones submitted via Onboard.To ensure this new change does not add another task to your plate, our team is actively monitoring the Status Change Report and will reach out to customers dir

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jkniser1
jkniser1NEOGOV Employee
 Learn Product Updates
Learn Content Retirements & Updates (August 29, 2025)

Please see the list of courses that will be retired on August 29, 2025. Their replacements are listed here as well. Please be sure that any Learning Plans are updated with the course replacements and remind users currently in progress to complete the course(s) prior to the retirement date.Additionally, as previously mentioned in the Learn Release Notes we will be making some important updates to many of our highly used courses. This includes adding Closed Captioning, improved screen reader functionality, and on-screen contrast levels that meet or exceed Web Content Accessibility Guidelines (WCAG) Version 2.1, Level AA. The updates to these courses will also occur on August 29, 2025. Please remind users currently in progress to complete the course(s) prior to the 29th to avoid issues during the update process. If you have any questions, please contact Jason Kniser, jkniser@neogov.net.

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Kathleen.T12New Participant
 Law Enforcement Accreditation
Standard 70.1.2: What do you use for a proof?

2-part question: Can someone send me a current proof of what you provide for Standard 70.1.2 Searching Transport Vehicles (an officer’s activity log of the search of patrol vehicles prior and after detainee transport) as well as your written directive you developed for your agency from this standard?  Thank you in advance for your time in sending these.  

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aprice2
aprice2NEOGOV Employee
 Insight Product Updates
Insight August 2025 Release Delayed

Our monthly release planned for tonight has been delayed. In pre-release testing, we identified a bug that would be impactful and didn’t want to introduce it and affect you. We have determined a fix which we need to properly test, and then will deploy as soon as we can. Once the revised date is known, I will post an update here. Thanks for your patience.

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aprice2
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clai3NEOGOV Employee
 Onboard Product Updates
Onboard August 27, 2025 Release Notes

Timeline When will this be released? Is there downtime for this release? Appendix: Bugs Resolved Functional 508(C) Compliance Timeline When will this be released?August 27, 2025. Is there downtime for this release?No. Appendix: Bugs ResolvedFunctional Scenario When Issue Encountered Issue Resolved Searching by Due Date on My Dashboard > My Tasks table (e.g. Typing “08/01/2025” in Due Date column header) Search was not returning results when “/” was included in the search field.  Using NEOGOV API to Retrieve Forms Data Previously, when using the API to retrieve form data, if over 10k submissions were made for a given form version, an error was returned. We increased the performance of the NEOGOV API so that agencies will no longer have trouble calling the API for forms with up to 30k submissions on a single version. Clicking “View Task” on an Initiate eVerify for Employee Email Reminder Clicking “View Task” on the email remind

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aprice2
aprice2NEOGOV Employee
 Insight Product Updates
August 26, 2025 Insight Release Notes

TimelineWhen will this be released?Tuesday, August 26, 2025, between 4 - 7 PM PDTIs there downtime for this release?No Bugs ResolvedFunctional  Scenario When Issue Encountered Issue Resolved Transmitting job posting descriptions from Insight to LinkedIn via an XML feed. Incomplete job posting information on LinkedIn for certain jobs. Viewing the Notices column on the Candidates table for a requisition in Unified. Envelope icon displayed for a candidate to indicate a notice was sent, even if a notice was not really sent. After adding a new position, using the Position Control API to retrieve position details. Values for the Bargaining Unit and Job Term Code fields were not being retrieved. User with a profile image selecting the disposition for a candidate on an exam plan with a rating matrix. An error message was displayed. Sending an email notice for a written exam with defined sections. The order of

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aprice2
Christie.K
Christie.KNEOGOV Employee
 Healthcare User Community
Looking for Beta testers for AI search features

Hi everyone! We are looking for beta testers for our new AI search feature. It is awesome!!🤓The beta would last ~1.5 months and would require weekly usage & feedback check-ins with our Product Team (virtually or via email--whichever works best for you).If you’re interested, respond here & I’ll send you our beta “contract” for your review & connect you with our Product Team.

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Christie.K
bmcgonagill
bmcgonagillNEOGOV Employee
 PowerPolicy Product Updates
Power Policy Release Notes - 6.15.0 - August 21, 2025

PowerDMS (Policy)August 2025 Release NotesRelease 6.15.0 - Aug 21, 2025Bug FixesAddressed an issue where mobile push notifications may not be sent properly for some organizations. Corrected an issue where a user may be unable to upload a file with type ‘Wave’ (extension .WAV) to PowerDMS. EnhancementsMultiple performance enhancements have been made to the system to assist in faster loading of items, and provide an overall improved user experience. Functionality EnhancementsIn Workflows, we have updated the process of a ‘Deny’ action followed by a Reevaluation action. If a step is denied, and is subsequently set to reevaluation, the step will no longer be cloned into a new step, but will be reset to active, so all participants can provide input again as needed.

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