Skip to main content

Recently active topics

58
skumar
skumarNEOGOV Employee
 Benefits Product Updates
June 26, 2025 Benefits Release Notes

Article LinksTimeline Bugs Resolved Functional 508(C) Compliance  Timeline When will this be released?Release Date: 06/26/2025 from 05:30 – 06:30 pm PDT, PST. Is there downtime for this release?No. Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved Current Enrollments: Administrators were not seeing the correct values for Contribution Amount, Per Period Contribution, Deduction Amount, and Per Period Deduction for Plan Types of CAPERS, MNPERA, WAPERS, & PENSION on enrollments in the Current Enrollments tab. This issue has been resolved, and now users will see the correct values for these fields for these plan types. Event Types: Users were able to delete benefit event types that were tied to enrollments causing data integrity issues. With this release, administrators will see a change in when events can be deleted in the Event Types page. Delete is enabled when: No child records are present - Event Type has never been used

30
skumar
skumar
skumarNEOGOV Employee
 Payroll Product Updates
June 26, 2025 Payroll Release Notes

Article LinksTimeline Bugs Resolved Functional   Timeline When will this be released?Release Date: 06/26/2025 from 05:30 – 06:30 pm PDT, PST. Is there downtime for this release?No. Tax UpdatesThe latest round of tax updates from the Symmetry tax engine were released. They contain updates from the R5 release. In addition to rate updates, the following were additional changes.Benefit applicability corrected for New Jersey labor taxesSymmetry corrected how employer benefit contributions are handled for the following New Jersey labor taxes: New Jersey Employer SDI  New Jersey State Unemployment Tax  NJ Work Force Development / Supplemental Work Force ( New Jersey Family Leave Insurance  New Jersey SDI  New Jersey SUI  For these taxes, employer contributions to the following benefit types will now be treated as taxable and will increase the subject wages: Section 125 401(k) Roth 401(k) SIMPLE IRA (3% Matching) SIMPLE IRA (2% Nonelective) ValueRemaining compliant with taxes

40
skumar
Sparky
SparkyNEOGOV Community Manager
 Time and Attendance Product Updates
June 26, 2025 Time & Attendance Release Notes

Article LinksTimeline Start, End, Cost Center Fields on Employee Timesheets Now Support View Only Security Setup Appendix: Bugs Resolved Functional  Timeline When will this be released?Release Date: 06/26/2025 at 05:30 PST. Is there downtime for this release?No.  Start, End, Cost Center Fields on Employee Timesheets Now Support View Only Security Setup Security settings can be configured to allow for view only in addition to the current mandatory and no-view options on Start Dates, End Dates and Cost Center fields on Employee Timesheets. Employees cannot edit the fields that have been set as view only. Prerequisite SetupContact your NEOGOV implementation consultant or customer service for setup. ValueSome clients require employees to clock in/out and require them to update the cost center on their timesheet. However the administrators do not want these same employees to be able to edit the start and end times. These settings provide that additional configurability.  AudienceAdministrat

70
Sparky
Christie.K
Christie.KNEOGOV Employee
 Healthcare User Community
Video Link to June HC Power Hour

We really appreciated all in attendance today! For those who could not attend (& those that want to watch in slo-mo, pause, repeat, etc🤓), here is the webinar link.We look forward to seeing you all next month when we talk about AI utilization in Quality & Risk. https://attendee.gotowebinar.com/recording/3463191595702064815

10
Christie.K
Sparky
SparkyNEOGOV Community Manager
 Attract Product Updates
Attract Release Notes: June 2025

Article LinksTimeline Bugs Resolved 508(C) Compliance  Timeline When will this be released?Release Date: 06/30/2025 from 05:30 – 07:00 pm PST. Is there downtime for this release?No. Bugs Resolved 508(C) Compliance Screen(s) Count of Bugs Resolved Attract Career Pages (JobSeeker facing) 5  

40
Sparky
ajagdev
ajagdevNEOGOV Employee
 Attract Product Updates
Notice of Service Disruption: Location & Address-Based Search for Attract

We are currently experiencing a temporary disruption impacting the following functionality:Location Filter on the Source Page Address Filter on the Engage Candidate GridAt this time, searches using these filters may return incomplete or no results. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.Status: Cause identified – fix in progress (Updated: 12:20 pm)If you have any questions during this time, please contact our support team.

210
ajagdev
Sparky
SparkyNEOGOV Community Manager
 Welcome Lounge
Community Feedback Hub

Welcome to the NEOGOV Community Feedback Hub!We’re excited to have you here, and we want to make sure this community is as valuable and helpful as possible for everyone. This space is dedicated to gathering your honest, open, and transparent feedback so that we can continue to improve the experience for all members.  Comment your feedback in the comments below! What’s working well?Is there anything that stands out as particularly helpful, user-friendly, or engaging within the community so far? What could be better?We want to know about any areas where you feel we can improve—whether it's the community platform itself, specific content, or how we're interacting with members. Content Suggestions: Are there any topics, resources, or discussions that you feel we’re missing? What kind of content would make your experience in this community more valuable? How can we support you better?This discussion is open at all times, so feel free to contribute your thoughts as they come to you! We’re co

35920
c-squyres
Sparky
SparkyNEOGOV Community Manager
 PowerTime Product Updates
Compliance & Policies and Workforce Management - PowerDMS Enhancement Release

Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at: Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmation email containing information about joining the webinar.

10
Sparky
Sparky
SparkyNEOGOV Community Manager
 Vetted Product Updates
Compliance & Policies and Workforce Management - PowerDMS Enhancement Release

Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at: Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmation email containing information about joining the webinar.

40
Sparky
Sparky
SparkyNEOGOV Community Manager
 PowerVitals Product Updates
Compliance & Policies and Workforce Management - PowerDMS Enhancement Release

Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at: Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmation email containing information about joining the webinar. 

10
Sparky
Sparky
SparkyNEOGOV Community Manager
 PowerIA Product Updates
Compliance & Policies and Workforce Management - PowerDMS Enhancement Release

Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at: Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmation email containing information about joining the webinar.

50
Sparky
Sparky
SparkyNEOGOV Community Manager
 PowerStandards Product Updates
Compliance & Policies and Workforce Management - PowerDMS Enhancement Release

Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at: Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmation email containing information about joining the webinar.

130
Sparky
Sparky
SparkyNEOGOV Community Manager
 PowerPolicy Product Updates
Compliance & Policies and Workforce Management - PowerDMS Enhancement Release

Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at: Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmation email containing information about joining the webinar. 

260
Sparky
Sparky
SparkyNEOGOV Community Manager
 PowerVitals Product Updates
Training & Development and Engagement & Wellness - Webinar

Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 11:00 AM EDT at: Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitalsRegister Here for session 1 After registering, you will receive a confirmation email containing information about joining the webinar.

20
Sparky
Sparky
SparkyNEOGOV Community Manager
 PowerRecall Product Updates
Training & Development and Engagement & Wellness - Webinar

Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 11:00 AM EDT at: Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitalsRegister Here for session 1 After registering, you will receive a confirmation email containing information about joining the webinar.

00
Sparky
Sparky
SparkyNEOGOV Community Manager
 PowerEngage Product Updates
Training & Development and Engagement & Wellness- Webinar

Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 11:00 AM EDT at: Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitalsRegister Here for session 1 After registering, you will receive a confirmation email containing information about joining the webinar.

40
Sparky
Sparky
SparkyNEOGOV Community Manager
 PowerReady Product Updates
Training & Development and Engagement & Wellness- Webinar

Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 11:00 AM EDT at: Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerVitalsRegister Here for session 1 After registering, you will receive a confirmation email containing information about joining the webinar. 

110
Sparky
H
hjimenezNEOGOV Employee
 Analytics & Reporting Product Updates
✅ RESOLVED: Analytics Dashboard Data Refresh Now Working as Expected

✅ RESOLVED: Analytics Dashboard Data Refresh Now Working as ExpectedHi everyone,I’m pleased to share that the issue affecting the daily data refresh on the Analytics Dashboard has been fully resolved.🗓️ What’s fixed:As of June 16, 2025, the scheduled data refresh process is back to normal. You should now see up-to-date metrics reflected on your dashboards, consistent with our standard refresh schedule (typically by the end of the previous day).🔄 Backfill complete:We’ve successfully reprocessed all historical data gaps between May and mid-June 2025. Any downstream dashboards or reports relying on this data should now be accurate and fully refreshed.🙌 Thanks for your patience:We appreciate your understanding while we worked through this issue. Our team remains committed to maintaining the reliability and accuracy of your reporting experience.📞 Need help?If you’re still noticing any discrepancies or have questions, feel free to reach out to our Customer Support team.Best regards,Hecto

191
E
H
hjimenezNEOGOV Employee
 Analytics & Reporting Product Updates
Analytics Dashboard data not getting refreshed daily

Hi everyone,I wanted to flag an ongoing issue we've observed with the daily data refresh for our analytics dashboard. Starting May 2025, the dashboard has not been reflecting the most recent data as expected. Typically, our refresh schedule ensures updated metrics are available by end of previous day, but that hasn’t been the case recently.🔍 What we're seeing: Data appears to be stale, with timestamps showing a last date refresh in May 2025. Scheduled refresh jobs are either delayed or not completing successfully. Some downstream dashboards and reports dependent on this data are also showing outdated values. 🛠️ Steps we've taken so far: We have identified the root cause of the issue and will be starting the refresh process to backfill all the missing days.  Our Customer Support team is also aware of the issue and can provide more details on the situation.  📢 Ask to the community:Contact our Customer Support team with any questions regarding the Analytics Dashboard. Regards,Hec

1243
pschott
Christie.K
Christie.KNEOGOV Employee
 Healthcare User Community
HC Power Hour: Wednesday, June 18 @ 12pm CST

This month’s topic is how-tos and best practices for Security & User Group functionality! We hope you see you there!

82
Christie.K
L
lfrentzNew Participant
 Law Enforcement Accreditation
New Accreditation cycle

I am looking to start a new Power DMS assessment cycle for Dec 24-Nove 27. How do I do that?

22711
alawe
S
smorthelNEOGOV Employee
 Learn Product Updates
June 16, 2025 Learn Release Notes

Article LinksTimeline Bugs Resolved Functional 508(C) Compliance  Timeline When will this be released?Release Date: Monday, June 30, 2025, between 1 am - 2 am (PST). Is there downtime for this release?No. Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved Uploading the Certificate image via Administrative > Certificate Settings > Courses tab > Upload Signature Image In the Signature Image upload field, the system was not displaying the uploaded signature image correctly, as it did not match the supported dimensions of 50px height by 400px width. Instead, it was cropping the image to an incorrect size (250px width by 50px height), which caused the signature images to appear smaller than expected. This issue has been resolved, and images will now display at the full supported size of 50x400 as intended. Navigating to Unified Dashboard > Task To-Do List, you can view Training tasks that require approval. A course enrollment approval task remained

380
S
S
smorthelNEOGOV Employee
 Learn Product Updates
Learn Maintenance - Downtime Hours - June 26, 2025

NEOGOV Learn will be down for System Maintenance on Thursday, June 26, 2025, for 1 hour of downtime from 1:00 AM to 2:00 AM Pacific time.Learn will be unavailable and inaccessible to customers in UAT, Training, and Production during this time. All other NEOGOV products will remain available.

161
D
D
djackson12345NEOGOV Employee
 Announcements
Dialpad currently experiencing issues

Our phone provider is currently experiencing issues with calls not being able to be submitted. They are working through this outage and will be up shortly. Please, if you have any questions or issues, email us at:    •    HRIS Products: HRISCustomerSupport@NEOGOV.net   •    NEOGOV Products: CustomerSupport@NEOGOV.net   •    PowerDMS Products: Support@PowerDMS.com Thank you!

291
D
C
clai3NEOGOV Employee
 Onboard Product Updates
Summer 2025 Training, Development & Compliance Release Webinar

We’re happy to share that exciting enhancements are on the way for our Training, Development & Compliance products! To keep you in the loop, we’ll be hosting webinars that highlight the latest features and improvements for each product area. We hope you can join us to learn how these updates can benefit your organization.Below are the webinar details—be sure to save the date and register using the links provided: Training, Development & Compliance  (Onboard, Learn, Perform, eForms, Policy, Recall) Tuesday, July 8th, 11:00 AM PDT Registration Link: https://attendee.gotowebinar.com/register/6803667349297204566Watch for the enhancement release notes to be posted in the coming weeks.

1132
C

Badge winners

Show all badges
Terms & ConditionsCookie settings