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New to the Community? Take a guided tour to get started!

Welcome to our NEOGOV Success Community. Here is a video to help you navigate the site.  

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Stay up to date with product updates! Click here to learn about some recent changes.

Hi everyone!Product updates will be moving from the general "Product Updates" page to individualized groups for each product. This change will offer a more curated and relevant experience, making it easier for you to stay informed on the latest updates for the products that matter most to you.How to stay in the loop:1 Visit the “Groups” section of the community.2 Find the product group(s) you're interested in.3 Click "Join Group" to subscribe for targeted updates, discussions, and more.We’re thrilled about these changes and are confident that they will make your Success Community experience even better.

Community Feedback Hub

Welcome to the NEOGOV Community Feedback Hub!We’re excited to have you here, and we want to make sure this community is as valuable and helpful as possible for everyone. This space is dedicated to gathering your honest, open, and transparent feedback so that we can continue to improve the experience for all members.  Comment your feedback in the comments below! What’s working well?Is there anything that stands out as particularly helpful, user-friendly, or engaging within the community so far? What could be better?We want to know about any areas where you feel we can improve—whether it's the community platform itself, specific content, or how we're interacting with members. Content Suggestions: Are there any topics, resources, or discussions that you feel we’re missing? What kind of content would make your experience in this community more valuable? How can we support you better?This discussion is open at all times, so feel free to contribute your thoughts as they come to you! We’re committed to listening, adapting, and growing with your feedback.Thanks for being a part of the NEOGOV community. We look forward to hearing your thoughts and continuing to build this space together.

How to search for product-specific articles and videos

We’re here to help approved users find the product-specific articles and videos you need. Watch this short tutorial to learn more about narrowing your search results. 

How do I contact support?

Looking for product support?We're here to help! For assistance with your product, please reach out using the appropriate contact information below:Power CustomersEmail: support@powerdms.com Toll-Free Number: 800-749-5104TMS (HCM) CustomersEmail: customersupport@neogov.net Toll-Free Number: 877-204-4442Feel free to contact us via email or phone, and our support team will be happy to assist you!

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