Skip to main content

- - Knowledge base overview
  - Power Knowledge Base
  - Public Policy Articles8
Products
Webinars & Events
Groups & Product Updates

Welcome to our Success Community!

Log in to the community to ask questions, get answers, and engage with your peers!

Welcome

Community

Start discussions, ask questions, get answers, connect with peers

Quick Help

Read product guides and how-tos

Ideas

Share your product enhancement ideas with the NEOGOV Product team!

Products

Check here for all product resources!

Webinars & Events

RSVP for upcoming webinars and events

Groups & Product Updates

Join product and accreditation groups!

Get Started Here!

Get up and running with our community

Featured topics

The latest and greatest from the community

Recent activity
Help others
Categories

SparkyNEOGOV Community Manager

PowerTime Product Updates

July 1, 2025 PowerTime Release Notes

Table of ContentsTimeline When will this be released? Is there downtime for this release? General Changes Backend Upgrade to Data Tables Timeline When will this be released? July 1st, 2025 Is there downtime for this release? No General Changes Backend Upgrade to Data Tables Upgraded Data tables to version 2.2. This update introduces better grid functionalities ensuring better performance for all users with a faster, more responsive interface within data grids. We improved data tables while ensuring minimal impact on the user experience.

Lauren.S11NEOGOV Employee

PowerTime Product Updates

PowerDMS Quarterly Webinar Reminder!

Hello! My name is Lauren Shuleski and I am the Product Manager for PowerTime. I wanted to send one final reminder about our Summer 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below: Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 11:00 AM EDT at:Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerLineRegister Here for session 1 Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at:Register Here for session 2Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmation

clai3NEOGOV Employee

Onboard Product Updates

Reported E-Verify Issue Resolved

Hi Onboard users,Yesterday’s issue related to submitting E-Verify cases has been resolved. This issue was related to the E-Verify API timing out which prevented cases from being created. It was not caused by a change on our end. Our team reached out to E-Verify to get this resolved, but the issue resolved itself this morning without requiring any further action. Thank you for your patience.Best,Onboard Team

nlehmanNEOGOV Employee

PowerIA Product Updates

Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT.

Register Here for session 2! Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime. After registering, you will receive a confirmation email containing information about joining the webinar.

nlehmanNEOGOV Employee

PowerAction Product Updates

Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at:

Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmation email containing information about joining the webinar.

amuraliNEOGOV Employee

PowerStandards Product Updates

PowerStandards Quarterly Webinar Reminder

Hello! My name is Abhishek Murali and I am the Product Manager for PowerStandards. I wanted to send one final reminder about our Summer 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below: Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 11:00 AM EDT at: Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerLine Register Here for session 1 Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at: Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a con

amuraliNEOGOV Employee

PowerRecall Product Updates

PowerDMS Quarterly Webinar Reminder!

Hello! My name is Abhishek Murali and I am the Product Manager for PowerRecall. I wanted to send one final reminder about our Summer 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below: Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 11:00 AM EDT at: Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerLine Register Here for session 1 Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at: Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confir

clai3NEOGOV Employee

Onboard Product Updates

New Reports of Issue Submitting E-Verify Cases

Hi Onboard users,We are receiving reports that customers are running into issues submitting new E-Verify cases. If you are not able to successfully submit an E-Verify case at this time, please try again tomorrow. If the case is submitted with a delay, you will be able to indicate the delay reason as technical issues.Our team is actively investigating the issue. From what we can tell, the issue is happening on the E-Verify side. We have reached out to their technical support team for assistance.Thank you for your understanding.

PowerEngage Product Updates

PowerDMS Quarterly Webinar Reminder!

Hello! My name is Peder Lunde and I am the Product Manager for PowerEngage. I wanted to send one final reminder about our Summer 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates that have been made across the Power product portfolio, as well as a glimpse into the future-looking roadmap. Please find event details and registration links below: Session 1: Training & Development and Engagement & Wellness - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 11:00 AM EDT at: Products Covered in Session 1: PowerReady, PowerEngage, PowerRecall, and PowerLine Register Here for session 1 Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at: Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmati

nlehmanNEOGOV Employee

PowerVitals Product Updates

Session 2: Compliance & Policies and Workforce Management - PowerDMS Enhancement Release - Summer 2025 on Jul 9, 2025 1:00 PM EDT at:

Register Here for session 2 Products Covered in Session 2: PowerPolicy, PowerStandards, PowerIA, PowerAction, PowerVitals, PowerVetted, and PowerTime After registering, you will receive a confirmation email containing information about joining the webinar.

WebmasterNew Participant

Insight Product Updates

NeoGov integrate in website

Hi everyone,!--startfragment>I’ve been trying to integrate NEOGOV job listings into our website but haven’t had success so far. I could really use some help from anyone who has done this before.If you have any documentation, setup steps, or examples you could share, I’d really appreciate it. I'm especially interested in how to display listings dynamically on a responsive site.Thanks in advance for any guidance!—Abir!--endfragment>

lfrentzNew Participant

Law Enforcement Accreditation

New Accreditation cycle

I am looking to start a new Power DMS assessment cycle for Dec 24-Nove 27. How do I do that?

aprice2NEOGOV Employee

Insight Product Updates

Your Modernization Feedback

Hi all - We have received a lot of feedback on the updated screens during the beta phase over the last 6+ months and especially in the last few weeks since the April 3rd general release for all customers. As the Product Manager for Insight, I want to post a few notes on this topic. Where did the feedback button go in Insight?The intention was always to leave it up for a only couple weeks after April 3rd to get the initial wave of comments since that is when most feedback is typically offered from past experience. We received over 600 comments through this tool, and over 400 just since that release. We could leave it up longer, but honestly that’s a healthy sample size to see the trends and they don’t tend to change a lot after a certain point. What if I still want to give feedback?You are welcome to post it here in the Community on an ongoing basis. I actively monitor this forum, and the comments here generally align so far with the feedback survey results from the Insight button. You

DAVID.W12New Participant

Law Enforcement Accreditation

User Group help

I inadvertently moved a “group” from the “all users” folder, in doing so, it now appears as an individual user in the “all users” folder. How can I undo this and move the “group” out of “all users” as an individual user and back into “all users” as a “group”? Any help would be greatly appreciated. I’ve already tried dragging the “group” (Police Department) out of the individual user list and dropping in on the “all user” folder with all the other groups. It merely put the “group” (Police Department) back in as an individual user. Please see pics

kendall.brackinNew Participant

Onboard Product Updates

OHC Notice Templates

We are currently setting up all of our departments with the proper training to send notices to candidates via OHC. If your organization currently has this process setup, can you please share the types of notices you set up along with the message itself? I would also love to hear any pros or cons of using this feature. My email is kendall.brackin@transylvaniacounty.org

odejesusFrequent Participant

Unified Suite Product Updates

UAT Error (Admin)

Any Admins getting the below error in UAT when trying to access OHC Users or Definition Tables? I can access Insight Users and Custom Form Fields.

lsharkFrequent Participant

Law Enforcement Accreditation

POWER POINT FOR 1.2.9 Unlawful or Improper Bias in Public Safety BULLET B

Hi, we are in the Self-Assessment phase, and I was wondering if anyone has a power point for Annual Bias Training (Bullet B) that I could use for reference to create our own power point! Thank you so much!

christine.gorackeNEOGOV Community Manager

Corrections Accreditation

Getting to know you!

We would love it if you would introduce yourself and what share accreditation program you are enrolled in.

wadejsNew Participant

Law Enforcement Accreditation

Cannot see past assessments

Hello, I am new here and new to accreditation. PowerDMS had an update yesterday and now I am unable to see our previous assessment. I have been using our old assessment to see exactly the types of things that are required for the standards. Has anyone else had this issue? And if so, how did you fix it? Thanks!

Deborah.M17Frequent Participant

Law Enforcement Accreditation

Flagged Tasks and Comparison

Alot of information in my standards has been flagged. When I bring up the flagged item and click on “View” that says that it is going to compare the item to something else, nothing ever comes up - at all. Not the item that is already in the standard that has been flagged, not the new item they are comparing it with, nothing. How do I get rid of the flags or have the items come up to compare them? This has made a mess of trying to figure out how many items are actually in my system that need attention.

The Commons

-

Welcome Lounge

15 topics

Announcements

60 topics

Events Calendar

Need more help?

PowerDMS University

Admins: Level up your Power product skills with our self-paced and live courses.

Quick Help

Find the guidance you need by searching our quick help articles and videos.

Contact Support

Click here to submit a case

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Click below to log in.

Login with Token PowerDMS and PowerLine Login

or

Username *

Organization E-mail Address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Click below to log in.

Login with Token PowerDMS and PowerLine Login

or

Organization Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK