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ajagdevNEOGOV Employee

Attract Product Updates

Attract Release Notes: March 2026

Timeline Bugs Resolved Functional Timeline When will this be released?Release Date: 03/25/2026 from 05:00 – 06:30 pm PST. Is there downtime for this release?No. Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved T

smorthelNEOGOV Employee

Learn Product Updates

Learn Release Notes March 23, 2026

Timeline When will this be released?Production: Monday, March 23, 2026, between 1 am - 2 am (PST) Is there downtime for this release?No. Resolved Issue with Recurring Enrollment for Associated Learners We’ve resolved a major issue impacting recurring

SparkyNEOGOV Employee

PowerPolicy Product Updates

REMINDER: Webinar today at 2pm EST: The Secure AI-Enabled Platform: Leading with Operational Confidence

Your job is demanding but your tools don't have to be.📣 Attention Policy CustomersAttend the webinar to unlock a 120-day trial of AI-enabled Recall. Turn your policies into game-style microlearning that improves engagement and retention.See how Power

bmcgonagillNEOGOV Employee

PowerPolicy Product Updates

Power Policy Release Notes 6.28.0 - March 19, 2026

Power Policy Release NotesVersion 6.28.0March 19, 2026 Bug Fixes:We have addressed an issue where users utilizing the Firefox web browser may have experienced slower loading times on certain documents and / or folders. Multiple Accessibility improvem

clai3NEOGOV Employee

Perform Product Updates

Perform Release Notes March 19, 2026

When will this be released?March 19, 2026. Is there downtime for this release?No. Appendix: Bugs ResolvedFunctional Scenario When Issue Encountered Issue Resolved Editing a past journal entry’s share settings We resolved an i

rhorneNEOGOV Employee

Onboard Product Updates

Onboard March 18th Release Complications

Due to complications with the scheduled March Onboard release this morning, users faced issues within Onboard and eForms including latency, inability to preview or download forms, or in some instances, the inability to load the module. In order to re

jhewardNEOGOV Employee

Onboard Product Updates

Onboard and eForms issues - 3/18/26

We are aware of an issue in the Onboard and eForms modules this morning regarding the inability to preview or download completed forms. This includes any issues regarding general slowness or loading the module as well. The issue has been escalated to

rhorneNEOGOV Employee

Onboard Product Updates

Onboard: March 2026 Release Notes

When will this be released?Release Date: Wednesday, March 18th, 2026 from 012:00 am – 01:00 am PST. Is there downtime for this release?No. Bugs ResolvedFunctional Scenario When Issue Encountered Issue Resolved When completing W4 Fixed an issu

jnatarajan2New Participant

Insight Product Updates

March 2026 Insight Release Notes

Timeline When will this be released?Wednesday, March 18th, 2026, between 4 - 7 PM PDTIs there downtime for this release?No Bugs Resolved Functional - Insight/Career Pages Scenario When Issue Encountered Issue Resolved When viewing

mbilicNEOGOV Employee

Analytics & Reporting Product Updates

Analytics & Reporting March 2026 Release Notes

Timeline Recruitment Reports Enhancement Eligible List Candidate Comments Requisition Lifecycle Report Enhancement Email Attachment: Limitation of Recipients Timeline When will this be released?March 18th 2026, 3 PM PST Is there downtime for

rhorneNEOGOV Employee

Onboard Product Updates

Onboard March 18th Release Complications

Due to complications with the scheduled March Onboard release this morning, users faced issues within Onboard and eForms including latency, inability to preview or download forms, or in some instances, the inability to load the module. In order to re

5368New Participant

Law Enforcement Accreditation

Flock hit policy

Does anyone have a policy on hand that specifically addresses Flock hits (license plate reader alerts) ?

bmcgonagillNEOGOV Employee

PowerPolicy Product Updates

PowerPolicy Release Notes 6.27.0 March 5, 2026

PowerPolicyRelease version 6.27.0 Release NotesDeployment scheduled for US Estern time approximately 8 PM on March 5, 2026No down time is expected for this release. Bug Fixes:Author has been updated to utilize the default browser setup on systems whe

l807New Participant

Law Enforcement Accreditation

Street Crimes Unit Policy Sample?

Good Morning, With the new CALEA manual standards 11.6.1 and 11.6.2 being published, we are looking to create a policy for our Street Crimes Unit. Does anyone have a similar type of unit in their agency with a sample policy we can use as a frame wor

Thomas.M33New Participant

Communications Accreditation

Departments with Public Documents

Looking for a list of agencies with public-facing documents, especially CALEA awarded communications departments.

DdmarcheNEOGOV Employee

PowerRecall Product Updates

PowerRecall Release Notes 2.21 - Feb 5th 2026

Release 2.21- February 5th, 2026New FeaturesQuestion type slider Users can now select what percent of cards generated will be scenario-based questions opposed to what percent will be direct from the document. Difficulty selector Users are able to se

Kathleen.T12New Participant

Law Enforcement Accreditation

Standard 70.1.2: What do you use for a proof?

2-part question: Can someone send me a current proof of what you provide for Standard 70.1.2 Searching Transport Vehicles (an officer’s activity log of the search of patrol vehicles prior and after detainee transport) as well as your written directiv

Claire.F11New Participant

Law Enforcement Accreditation

Contact Phone #

How do I contact the HELP Desk via telephone if my email requests have not been answered?

michael.hotterNew Participant

Law Enforcement Accreditation

CALEA Proof Question

Good morning,I know a lot of the information on these pages references the functionality of Power products, so I don’t know if this is the right place to ask. I am looking for information from CALEA-accredited agencies regarding proofs for standard

skumarNEOGOV Employee

Payroll Product Updates

January 15, 2026 Payroll Release Notes

When will this be released?January 15, 2026 at 5 PM PST Is there downtime for this release?NoNew Feature/EnhancementsFeature Enhancement 1Iowa Tax Filing StatusEffective January 1, 2026, Iowa has introduced a new Tax Filing Status called “Qualified S

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