- - Knowledge base overview
  - Power Knowledge Base
  - Public Policy Articles8
Products
Webinars & Events
Groups & Product Updates

Create topic
Login

A Season of Joy: NEOGOV Edition ❄️

23 days ago

Welcome to our Success Community!

Log in to ask questions, get answers, and engage with your peers.

Welcome

Community

Start discussions, ask questions, get answers, connect with peers

Quick Help

Read product guides and how-tos

Ideas

Share your product enhancement ideas with the NEOGOV Product team!

Products

Check here for all product resources!

Webinars & Events

RSVP for upcoming webinars and events

Groups & Product Updates

Join product and accreditation groups!

Get Started Here!

Get up and running with our community

New to the Community? Take a guided tour to get started!

Welcome to our NEOGOV Success Community. Here is a video to help you navigate the site.

Forum|Forum|1 year ago

28720

Featured topics

The latest and greatest from the community

Stay up to date with product updates! Click here to learn about some recent changes.

Hi everyone!Product updates will be moving from the general "Product Updates" page to individualized groups for each product. This change will offer a

Forum|Forum|1 year ago

13200

Community Feedback Hub

Welcome to the NEOGOV Community Feedback Hub!We’re excited to have you here, and we want to make sure this community is as valuable and helpful as pos

Forum|Forum|9 months ago

54220

How to search for product-specific articles and videos

We’re here to help approved users find the product-specific articles and videos you need. Watch this short tutorial to learn more about narrowing your

Forum|Forum|2 years ago

10370

How do I contact support?

Looking for product support?We're here to help! For assistance with your product, please reach out using the appropriate contact information below:Pow

Forum|Forum|1 year ago

38780

Recent activity
Help others
Categories

c-squyresNEOGOV Community Manager

Welcome Lounge

A Season of Joy: NEOGOV Edition ❄️

🎄✨ Happy Day [23] of our NEOGOV Holiday Calendar! ✨🎄Today, we’re celebrating the joy of the season with Enjoying your favorite holiday or seasonal treat!🌟 Take a moment to enjoy the little things, spread some cheer, and share your festive spirit with

4072

1 day ago

SparkyNEOGOV Community Manager

Analytics & Reporting Product Updates

Analytics and Reporting December 2025 Release Notes

Timeline When will this be released? NEOGOV Analytics Dashboards HR Director Dashboard Key Dashboard Components and Benefits Attract Dashboard Key Dashboard Components and Benefits Additional dashboard options Access to detailed data Scheduled

580

1 day ago

K

KEmeryNEOGOV Employee

Payroll Product Updates

December, 23, 2025 Payroll Supplemental Release Notes

TimelineWhen will this be released?December 23th, 2025 5-6 PM PST Is there downtime for this release?NoSupplemental information has been added to the December 2025 release to reflect newly issued agency guidance. U.S. - Updated TaxesArkansasArkansas

40

K

1 day ago

SparkyNEOGOV Community Manager

PowerIA Product Updates

December 17, 2025 PowerIA Release Notes 39.0

Table of ContentsTimeline When will this be released? Is there downtime for this release? General Changes Bugs Resolved Timeline When will this be released?Dec 17, 2025 6:30 PM PST Is there downtime for this release?No General ChangesOn an Internal

70

2 days ago

SparkyNEOGOV Community Manager

PowerAction Product Updates

December 17, 2025 PowerAction Release Notes 39.0

Table of ContentsTimeline When will this be released? Is there downtime for this release? Bugs Resolved Timeline When will this be released?Dec 17, 2025 6:30 PM PST Is there downtime for this release?No Bugs ResolvedResolved an issue that was preve

110

2 days ago

SparkyNEOGOV Community Manager

Vetted Product Updates

Vetted Release Notes December 18, 2025

When will this be released?Production Date: December 18, 2025, at 5 pm PST Is there downtime for this release?No. General Changes Applicant Names In the grids, applicant names will now appear as LastName, FirstName.My ContactsUsers will now see a Cla

160

5 days ago

Christie.KNEOGOV Employee

Healthcare User Community

Thinking of attending Ignite in 2026?

Here’s an early holiday surprise...if you’re thinking of attending Ignite next year & have a little extra budget money sitting around, consider registering early & save! Here’s the info: Early registration for Ignite 2026 opens today! We’re p

160

6 days ago

skumarNEOGOV Employee

Payroll Product Updates

December 18, 2025 Payroll Supplemental Release Notes

Timeline When will this be released?December 18th, 2025 5-6 PM PSTIs there downtime for this release?No December 2025 Supplemental InformationSupplemental information has been added to the December 2025 release to reflect newly issued agency guidance

170

6 days ago

R

RupinderNEOGOV Employee

Insight Product Updates

December 2025 Insight Release Notes

When will this be released?Wednesday, December 17, 2025, between 4 - 7 PM PST Is there downtime for this release?No, Bugs Resolved Functional - Insight/Career Pages Scenario When Issue Encountered Issue Resolved When creating an empl

Daniel.A17New Participant

Analytics & Reporting Product Updates

Digital rosters

I’m looking to get rid of ‘paper rosters’ that officers need to sign for in service training. When someone registers for a course in PowerDMS, I would like to find a way to have them show up and scan a QR code or electronically sign a roster. What h

KEmeryNEOGOV Employee

Payroll Product Updates

December, 23, 2025 Payroll Supplemental Release Notes

TimelineWhen will this be released?December 23th, 2025 5-6 PM PST Is there downtime for this release?NoSupplemental information has been added to the December 2025 release to reflect newly issued agency guidance. U.S. - Updated TaxesArkansasArkansas

Daniel.A17New Participant

Analytics & Reporting Product Updates

Digital rosters

I’m looking to get rid of ‘paper rosters’ that officers need to sign for in service training. When someone registers for a course in PowerDMS, I would like to find a way to have them show up and scan a QR code or electronically sign a roster. What h

411

B

7 days ago

lsharkFrequent Participant

Law Enforcement Accreditation

How to upgrade to newest version available

Good morning, we currently have version 6.22 and there are two updates available 6.23 & 6.24. I am terrified of attempting an update for fear of losing all my proofs etc. I read one related topic on how to do this, but can someone tell me exactly

1337

13 days ago

Christie.KNEOGOV Employee

Healthcare User Community

2026 Healthcare Power Hour Schedule

Thank you all for your patience as we polished our 2026 Healthcare Power Hour schedule.GoToWebinar only lets us set up registrations 1 year in advance, so the December 2026 session will have a link for registration after December 9 2025. Other than t

300

1 month ago

odejesusFrequent Participant

Insight Product Updates

Upcoming Enhancement: Configurable Email Subjects

When the “Configurable Email Subjects” enhancement is release on 10/30/25 to Insight, will the “Subject” field be blanked or will it prepopulate information from the “Name” field? We have close to 200 email notices setup in Insight. I am hoping the “

Christine.M14Frequent Participant

PowerPolicy Product Updates

Update on Release for allowing more than one signature and approving documents using mobile function

Hi Everyone, I tuned into the Spring webinar regarding upcoming releases and some of the great changes that were going to be made to PowerDMS Policies. Two of them which I was very excited about what the signature function associated with assignment

msmyjNew Participant

Fire/EMS Accreditation

How does one track external training?

We have outside training courses hosted by FEMA. How do we best track these courses in NEOGOV, ideally with upload to the trainee’s account of their Certificate of completion from FEMA? What are best practices here? Thank you for any recommendations!

741

M

1 month ago

amuraliNEOGOV Employee

PowerStandards Product Updates

PowerDMS Quarterly Webinar Reminder!

Hello! My name is Abhishek Murali and I am the Product Manager for PowerStandards. I wanted to send one final reminder about our Fall 2025 Customer Webinars for the Power product suite! In these sessions, you will learn about the exciting updates tha

190

2 months ago

M

Miriam.L11Frequent Participant

Law Enforcement Accreditation

Duplicating Proofs in standards

Has any encountered an issue with proofs duplicating within a standard? It seems to be mainly be proofs labeled as 2022 and 2023.

Benita.NFrequent Participant