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SparkyNEOGOV Community Manager

PowerRecall Product Updates

May 22, 2025 PowerRecall Release Notes 2.6

Article LinksNew and Enhanced End User Dashboard and Summary Emails Summary Emails PUSH Notifications on Mobile Admin New Updates and Enhancements Fixes and Maintenance New and Enhanced End User Dashboard and Summary EmailsThis release introduces a new dedicated dashboard for all Recall users, that present stats on their overall score, pending cards, Recall score by Deck and Time spent taking cards. Summary EmailsA new employee focused summary email is also released. New emails are sent once per week, and if applicable, 1 day before the task is set to regenerate. This reminder email provides stats on their overall performance, alongside information on pending vs completed tasks. PUSH Notifications on MobileWith this release, employees using the mobile app will receive PUSH notification on both Android and iOS when new cards are generated or cards are boosted for them.Notifications are set up to be delivered during business hours for routine messages. Admin New Updates and Enh

SparkyNEOGOV Community Manager

PowerEngage Product Updates

May 27, 2025 PowerEngage Release Notes 25.5.1

Table of ContentsTimeline UpdatesTimeline When will this be released?May 27, 2025 5:00 PM PDT Is there downtime for this release?No. UpdatesOn Conversations, the option to add a Video Call is no longer available.

SparkyNEOGOV Community Manager

PowerPolicy Product Updates

May 2025 PowerPolicy Release Notes

Article LinksTimelineTimeline When will this be released? Production: This includes all releases during May 2025. Is there downtime for this release?No. Feature Scenario Issue Advanced Workflows An admin user creating or editing Advanced workflows We've addressed an issue that prevented users from creating or editing Advanced workflows. The “Create Advanced Workflow” screen did not function as expected, hiding the “New Step” button and improperly enabling the Cancel “Change/Remove Position” buttons. The "New Step" button is now visible, and other controls now behave as expected. User Profile Creating Job Titles and Locations We've addressed an issue preventing the creation of new job titles or locations in user profiles, where typing a new entry simply searches existing titles or locations. Users can now add new entries without being forced to select from existing options. Workflow Due Dates Removing Workflow Due dates for document revisions We've addressed an issue

aprice2NEOGOV Employee

Insight Product Updates

Your Modernization Feedback

Hi all - We have received a lot of feedback on the updated screens during the beta phase over the last 6+ months and especially in the last few weeks since the April 3rd general release for all customers. As the Product Manager for Insight, I want to post a few notes on this topic. Where did the feedback button go in Insight?The intention was always to leave it up for a only couple weeks after April 3rd to get the initial wave of comments since that is when most feedback is typically offered from past experience. We received over 600 comments through this tool, and over 400 just since that release. We could leave it up longer, but honestly that’s a healthy sample size to see the trends and they don’t tend to change a lot after a certain point. What if I still want to give feedback?You are welcome to post it here in the Community on an ongoing basis. I actively monitor this forum, and the comments here generally align so far with the feedback survey results from the Insight button. You

SparkyNEOGOV Community Manager

Onboard Product Updates

June 3, 2025 Onboard Release Notes

Article LinksTimeline Appendix: Bugs Resolved Functional 508(C) Compliance Related Resources Timeline When will this be released?June 3, 2025. Is there downtime for this release?No. Appendix: Bugs Resolved Functional Scenario When Issue Encountered Issue Resolved When Defining Form Field Tabbing Index in the Form Builder. Fixed an issue when manually updating the field tabbing index on forms, sometimes the numbers would not save or change unexpectedly. When a Training Task is edited with a comment. Fixed an issue when Training tasks in Onboard became inaccessible if they were edited and a comment was added to the task. When editing agency notification settings, some options are duplicated. Duplicated notification options were removed. 508(C) Compliance Screen(s) Count of Bugs Resolved Completing a Dynamic Form 3 Completing a Background Form 2 Employee Onboarding Portal

SparkyNEOGOV Community Manager

Learn Product Updates

May 2025 Learn Release Notes

Article LinksTimeline Functional 508(C) Compliance Related Resources Timeline When will this be released?Production: Wednesday, June 4, 2025, between 1 am - 2 am (PST) Is there downtime for this release?No. Functional Scenario: When Issue Encountered Issue Resolved In Admin > Default Notifications Settings, the 'Use custom email content' checkbox was disabled for all notifications. The 'Use custom email content' checkbox setting, which was disabled, prevented the Admin from customizing email content, is now available for admins to enable In Admin > Users, click the "Set Temporary Password" icon. When attempting to set a temporary password for a user, clicking the "Set Temporary Password" icon triggered the error message: "An error has occurred. Please contact the administrator for more information." 508(C) Compliance Screen(s) Count of Bugs Resolved Users setting Page 1 Related Resources Article: Le

William.K29New Participant

Law Enforcement Accreditation

Assessments jumping back to root

Is anyone else finding that their assessment listings in the blue bar on the left is jumping back to the root main assessment page every time you click on a standard. Not a huge deal but getting annoying having to scroll back through every time I need to view a different standard. Anyone else experiencing as well?

DAVID.W12New Participant

Law Enforcement Accreditation

User Group help

I inadvertently moved a “group” from the “all users” folder, in doing so, it now appears as an individual user in the “all users” folder. How can I undo this and move the “group” out of “all users” as an individual user and back into “all users” as a “group”? Any help would be greatly appreciated. I’ve already tried dragging the “group” (Police Department) out of the individual user list and dropping in on the “all user” folder with all the other groups. It merely put the “group” (Police Department) back in as an individual user. Please see pics

SparkyNEOGOV Community Manager

Perform Product Updates

June 2, 2025 Perform Release Notes

Article LinksTimeline Functional Bugs Resolved 508(C) Compliance Timeline When will this be released?Release Date: Tuesday, June 2, 2025. Is there downtime for this release?No. Functional Bugs Resolved Scenario When Issue Encountered Issue Resolved When creating or editing an existing Goal. Fixed an issue where goals cannot be created or saved if Reminder Notices are set to Custom ‘0’ Days Before. When configuring the Item Rating Submitted notification email. Fixed an issue where the name of the Custom Recipient doesn’t persist when disabling / enabling the notification. When printing a development plan. Fixed an issue where auto generated signatures were not correctly shown. When creating a new frequency on the General tab of the Evaluation Program. Fixed an issue where fields were misaligned when selecting Custom Due Date Frequency for the first time. When accessing the Position or Class Spec details page. Fixed an issue where the back button navigation refreshed the

SparkyNEOGOV Community Manager

Attract Product Updates

June 2, 2025 Attract Release Notes

Article LinksTimeline Functional Bugs Resolved 508(C) Compliance Timeline When will this be released?Release Date: 06/02/2025 from 05:30 – 07:00 pm PST. Is there downtime for this release?No. Functional Bugs Resolved Scenario When Issue Encountered Issue Resolved Merge fields in email templates were not consistently saved or displayed correctly. In some cases, the last selected merge field would disappear after saving. Additionally, emails sent using templates with the Phone Number or Headline merge fields did not populate those fields in the actual message. There was also a formatting label issue. Email templates now reliably save and display all selected merge fields, including the last one. Phone Number and Headline merge fields populate correctly in sent emails. The formatting label issue has also been corrected to display Align left. 508(C) Compliance Screen(s) Count of Bugs Resolved Attract Career Pages (JobSeeker facing) 11

aprice2NEOGOV Employee

Insight Product Updates

Your Modernization Feedback

Hi all - We have received a lot of feedback on the updated screens during the beta phase over the last 6+ months and especially in the last few weeks since the April 3rd general release for all customers. As the Product Manager for Insight, I want to post a few notes on this topic. Where did the feedback button go in Insight?The intention was always to leave it up for a only couple weeks after April 3rd to get the initial wave of comments since that is when most feedback is typically offered from past experience. We received over 600 comments through this tool, and over 400 just since that release. We could leave it up longer, but honestly that’s a healthy sample size to see the trends and they don’t tend to change a lot after a certain point. What if I still want to give feedback?You are welcome to post it here in the Community on an ongoing basis. I actively monitor this forum, and the comments here generally align so far with the feedback survey results from the Insight button. You

DAVID.W12New Participant

Law Enforcement Accreditation

User Group help

I inadvertently moved a “group” from the “all users” folder, in doing so, it now appears as an individual user in the “all users” folder. How can I undo this and move the “group” out of “all users” as an individual user and back into “all users” as a “group”? Any help would be greatly appreciated. I’ve already tried dragging the “group” (Police Department) out of the individual user list and dropping in on the “all user” folder with all the other groups. It merely put the “group” (Police Department) back in as an individual user. Please see pics

kendall.brackinNew Participant

Onboard Product Updates

OHC Notice Templates

We are currently setting up all of our departments with the proper training to send notices to candidates via OHC. If your organization currently has this process setup, can you please share the types of notices you set up along with the message itself? I would also love to hear any pros or cons of using this feature. My email is kendall.brackin@transylvaniacounty.org

odejesusFrequent Participant

Unified Suite Product Updates

UAT Error (Admin)

Any Admins getting the below error in UAT when trying to access OHC Users or Definition Tables? I can access Insight Users and Custom Form Fields.

lfrentzNew Participant

Law Enforcement Accreditation

New Accreditation cycle

I am looking to start a new Power DMS assessment cycle for Dec 24-Nove 27. How do I do that?

lsharkFrequent Participant

Law Enforcement Accreditation

POWER POINT FOR 1.2.9 Unlawful or Improper Bias in Public Safety BULLET B

Hi, we are in the Self-Assessment phase, and I was wondering if anyone has a power point for Annual Bias Training (Bullet B) that I could use for reference to create our own power point! Thank you so much!

christine.gorackeNEOGOV Community Manager

Corrections Accreditation

Getting to know you!

We would love it if you would introduce yourself and what share accreditation program you are enrolled in.

wadejsNew Participant

Law Enforcement Accreditation

Cannot see past assessments

Hello, I am new here and new to accreditation. PowerDMS had an update yesterday and now I am unable to see our previous assessment. I have been using our old assessment to see exactly the types of things that are required for the standards. Has anyone else had this issue? And if so, how did you fix it? Thanks!

Deborah.M17Frequent Participant

Law Enforcement Accreditation

Flagged Tasks and Comparison

Alot of information in my standards has been flagged. When I bring up the flagged item and click on “View” that says that it is going to compare the item to something else, nothing ever comes up - at all. Not the item that is already in the standard that has been flagged, not the new item they are comparing it with, nothing. How do I get rid of the flags or have the items come up to compare them? This has made a mess of trying to figure out how many items are actually in my system that need attention.

rhorneNEOGOV Employee

Perform Product Updates

Spring 2025 Perform Release Delayed

The Perform Team regrets to inform that the Spring 2025 Release scheduled for this morning, has been delayed due to technical issues. We are actively addressing all issues and will have an updated release date soon. In the meantime, all features are still available in UAT for testing. We appreciate your patience as we resolve this issue.

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