New Form Builder - Important Notice, December 17
We have an update for you on several of the issues that have been resolved earlier today. Thank you again for your patience and understanding as we are working to address the issues that were identified after the new Form Builder was released.
The following issues are now resolved:
- Not able to delete assigned forms
- HR Users, IT Users, and Managers not able to access forms of their employees even if they have Read permissions
- HR Users not able to access some of their form tasks
- Zero not accepted as valid entry for Number and Currency field types
Issues that are still in Progress and will be deployed as soon as a fix is ready:
- Bulk download of completed forms from the Employee Details page - Intermittent download failures still occurring. Improvement in Progress.
- Forms not fully exported via Document Export Subscription - Intermittent download failures still occurring. Improvement in Progress.
- Unable to download some of the forms from the Employee Details page - Development in Progress
- Not able to reorder the fields on dynamic forms after updating font size - Development in Progress
- Some of the Single selection fields migrated to Multiple selection fields - Development in Progress
- Archived I9 form has extra blank page when exported to PDF - Development in Progress
We will resolve the remaining issues as quickly as we can. If you experience any issue outside of the ones listed above please log a customer support case and provide specific details so that we can look into your particular issue.
Thank you!

