Here is a new update on the issues that are related to the new Form Builder Release. Our team is continuously working on resolving all the reported issues. Thanks to everyone who sent details, screenshots, and made videos about the issues they faced and helped us to fix them faster. We appreciate your patience and understanding for the issues that are still in development.
The following issues are now resolved:
- Hitting “Submit and Initiate eVerify” button doesn’t start the eVerify process for an employee (the next page keeps loading forever or not opening at all)
- Download of completed forms from the Employee Details page and from the Form Report page - Please note that it might take some time to download the selected forms
- Checklist deletion triggers error message i.e. checklist cannot be deleted
Issues that are still in Progress and will be deployed as soon as a fix is ready:
- Forms not fully exported via Document Export Subscription - Intermittent download failures still occurring. Improvement in Progress.
- Delay when creating a PDF from the Preview icon on the Employee Forms grid - Development in Progress
- No button to initiate eVerify case for employees - Intermittent issue. Development in Progress
- Form tasks not getting assigned via checklist - Intermittent issue. Development in Progress
- Form tasks greyed out and not clickable in some cases - Development in Progress
- Not able to submit the form with a Date field in some cases - Development in Progress
- Not able to submit the form without toggling on a Toggle field in some cases - Development in Progress
- Issue while filling out a Phone field that allows 7 or 10 digits - Development in Progress
- Not able to submit the form without attaching file even though an Attachment field is not required - Development in Progress
- Not able to reorder the fields on dynamic forms and delete blank pages to reduce blank space on the form after updating form font size - Development in Progress
- Form Report page not loading form data - Intermittent issue. Development in Progress
- Some of the Single selection fields migrated to Multiple selection fields - Development in Progress
- Changes not saved and errors prompted while building a new form - Intermittent issue. Development in Progress
- Forms completed in Onboard not getting exported to eForms EDMS - Development in Progress
- Archived I9 form has extra blank page when exported to PDF - Development in Progress
We will resolve the remaining issues as quickly as we can. If you experience any issue outside of the ones listed above please log a customer support case and provide specific details so that we can look into your particular issue.
Thank you!