New Form Builder - Important Notice, January 14

Here is a new update on the issues that are related to the new Form Builder release.

The following issues are now resolved:

• Issue while filling out a Phone field that allows 7 or 10 digits 
• Not able to submit the form without attaching file even though an Attachment field is not required

Issues that are still in progress and will be deployed as soon as a fix is ready:

• Some old forms showing as In Progress /Completed although they should be Archived - Partially fixed. Development in Progress
• Not able to submit the form without toggling on a Toggle field in some cases - Development in Progress 
• Driver license number not displayed properly in some cases - Development in Progress
• Email workflow not being sent in some cases - Development in Progress
• Some of the Single selection fields migrated to Multiple selection fields - Development in Progress
• Not able to preview some of the forms in the Form Builder - Development in Progress
• Not able to reorder the fields on dynamic forms and delete blank pages to reduce blank space on the form after updating font size - Development in Progress
• Changes not saved and errors prompted while building a new form - Intermittent issue. Development in Progress
• Forms completed in Onboard not getting exported to eForms EDMS -  Intermittent issue. Development in Progress

If you were able to attend our Form Builder and Forms webinar held on Thursday, January 14, thank you for joining the call and for your support. If you were unable to attend the webinar you may wish to take some time to review. The recording can be downloaded here. Hopefully, this will give you some good information and answer some questions you might have.

We will resolve the remaining issues as quickly as we can. If you experience any issue outside of the ones listed above please log a customer support case and provide specific details so that we can look into your particular issue.

Thank you!