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Initial Email

  • August 15, 2024
  • 3 replies
  • 461 views
T
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I created user accounts for our officers which sent them emails on how to login to start using PowerDMS.  Many of them deleted the email and now don’t have the login stuff.  How do I get a new email sent with the login information?

Best answer by Timothy.G15

There is a section (Resending a Welcome Email) in this article that may help you: 

 

    3 replies

    Timothy.G15
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    • Timothy.G15
    • Answer
    • August 15, 2024

    There is a section (Resending a Welcome Email) in this article that may help you: 

     

    Lt Tim Gould / Vermont State Police / timothy.gould@vermont.gov
      Chuck.L
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      • Chuck.L
      • August 15, 2024

      Don’t worry about resending the initial email, just give them the website, the site key and their login credentials and they should be good.

      Capt. Charles Letterman
      TheStephErb
      NEOGOV Employee
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      • TheStephErbNEOGOV Employee
      • NEOGOV Employee
      • August 15, 2024

      Hopefully between @Timothy.G15  and @Chuck.L  you have the info you need. Both options work just fine. Were you able to accomplish what you needed? 

      Here to help you. My favorite of our six values is, "Be the Change" serb@neogov.net
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