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Tracy.B13
August 15, 2024
Solved

Initial Email

I created user accounts for our officers which sent them emails on how to login to start using PowerDMS.  Many of them deleted the email and now don’t have the login stuff.  How do I get a new email sent with the login information?

    Timothy.G15
    Timothy.G15Answer
    August 15, 2024

    There is a section (Resending a Welcome Email) in this article that may help you: 

     

    Lt Tim Gould / Vermont State Police / timothy.gould@vermont.gov
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    3 replies

    Timothy.G15
    Timothy.G15Answer
    August 15, 2024

    There is a section (Resending a Welcome Email) in this article that may help you: 

     

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    Lt Tim Gould / Vermont State Police / timothy.gould@vermont.gov
      Chuck.L
      Chuck.L
      August 15, 2024

      Don’t worry about resending the initial email, just give them the website, the site key and their login credentials and they should be good.

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      Capt. Charles Letterman
      TheStephErb
      NEOGOV Employee
      TheStephErbNEOGOV Employee
      NEOGOV Employee
      August 15, 2024

      Hopefully between @Timothy.G15  and @Chuck.L  you have the info you need. Both options work just fine. Were you able to accomplish what you needed? 

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      Here to help you. My favorite of our six values is, "Be the Change" serb@neogov.net
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