Question

Problems created when added user


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We have our annual review coming up next week. I added the CSM based off the instructions provided the CSM. I added him as a user and gave him the permissions requested in the instructions. When I did that suddenly my all users group has past memos and policies from 2019 needed to be signed off on again. I also have a user that cannot even view policies now. Any help would be great.


3 replies

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@Kristopher.B If you haven’t already, you should definitely contact PowerDMS Support (888-959-5158) and ask them to do a remote session to help you get everything straightened out.

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I contacted PowerDMS Support and was able to get the issue corrected. Thanks!!!

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Thank you @dalbers for your guidance and jumping on this right away. @Kristopher.B I am happy to hear you got it resolved!

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