How do you reactivate a user that has been previously deleted/archived?
You will have to search for their name under the Advanced Search.
Once you click on their name, click Manage User.
Under the General Tab-Information, there should be a button at the bottom that says ‘Restore’, click that.
The user should be active again.
Just FYI….If the user has been permanently deleted, I don’t believe you will be able to reactivate them.
So William.L14, in response to what you are saying, this means you will have to add them as a new user to activate their usage. I’m querying I’m unable to see replies, don’t know if I am doing something wrong.
If your users has been permanently deleted, they will need to be created as a new user again.
Here’s an article on the Success Community about restoring archived users.
Hope this helps!
-Daniella
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