Enrollment Processing Update

We are currently experiencing a higher-than-normal volume of enrollment requests, resulting in longer-than-usual processing times. This primarily affects administrator enrollment actions within Learn, including enrolling learners in courses and learning plans.

Please rest assured that all enrollment requests are being processed in the order they are received, and our Development team is actively monitoring the system to ensure processing continues as efficiently as possible.

If you have already submitted an enrollment request, there is no need to resubmit it. Duplicate submissions can increase the processing queue and may contribute to additional delays.

We understand the impact this may have on your day-to-day work and apologize for the inconvenience. Thank you for your patience and understanding while we work through the current backlog. We will continue to provide updates in this post as more information becomes available.

Thank you for your continued partnership.

Learn Team