Happy New Year from the Learn Team!

We have plenty of new content to share with you this month! Release highlights include Workplace Violence for Healthcare Workers, Customer Service for Frontline Employees, and a few requested courses for Microsoft Power BI.

The following courses are now available in all Learn environments. Download the most recent NEOGOV Course Catalog located at the bottom of this article.

Business Skills

• Transitioning to an Office Environment BX16
• Writing Clear Incident Reports BX18
• Systems Thinking and Process Improvement BI52
• Power BI - Data Modeling (2024) BI55
• Power BI - Using Visuals (2024) BI54
• Power BI Essentials (2024) BI53
• Customer Service for Frontline Employees BX20

Employment Liability

• Bystander Intervention HW79

Health & Safety

• What Is Risk? AT_1104I

Healthcare

• Workplace Violence for Healthcare Workers SK08

Diversity & Inclusion

• Understanding Racial and Cultural Differences DE14