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NEOGOV Employee
clai3NEOGOV Employee
NEOGOV Employee
October 20, 2025

Issues Reported with E-Verify This Morning

Hi all,

We received reports of issues submitting and closing E-Verify cases this morning. Our team is looking into this and for now, it looks like there is a problem on E-Verify’s side. Their website itself is responding slowly with some pages taking minutes to load. The outage banner in Onboard will be displaying intermittently due to changing outage reports that we receive from E-Verify’s service.

We reached out to E-Verify for support, but due to the government shutdown, it may take some time to hear back. We apologize for the inconvenience.

Best,

Onboard Team

      2 replies

      NEOGOV Employee
      clai3NEOGOV EmployeeAuthor
      NEOGOV Employee
      October 20, 2025

      The E-Verify customer support team confirmed that they are facing an unplanned outage at the moment. Their team is working on resolving the matter. 
       

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      NEOGOV Employee
      clai3NEOGOV EmployeeAuthor
      NEOGOV Employee
      October 21, 2025

      As of this morning, the E-Verify team has confirmed that their outage has been resolved. Thank you for your patience.

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