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In January 2025, NEOGOV will be conducting the annual refresh of the User Acceptance Testing (UAT) environment with a current copy of the Production site. During this refresh, the UAT environment will be unavailable for use.


Please note that this maintenance period does NOT affect the Production or Training environments.


The period for maintenance of the UAT environment is:


  • Friday, January 17, 6 pm Pacific Time - Friday, January 31, 6 pm Pacific Time

Once the refresh is complete, the UAT environment will reflect a copy of your organization's Production site as of January 10, 2025.


A few details about the refreshed data in UAT:


  • Jobseeker email addresses and phone numbers are removed from the UAT site to prevent sending notices to candidates from the UAT environment.

  • Email addresses are removed for users who have access only to the OHC to prevent emails from being sent to these users.

  • Attachments (resumes, transcripts, etc) are not included in the copy from Product to UAT

  • Perform, Onboard, Learn, and eForms email functionality is disabled.

  • Completed forms, archived forms, in-progress forms, and uploaded documents not be copied from Production to UAT.

  • Learn - SCORM files, uploaded files as attachments, Custom Online course attachments like video/audio/images/video created before the refresh will not be copied from Production to UAT

  • HRIS - all the employee data is copied from Production to UAT

  • Anything that was created in UAT and not in production will be lost, including forms, recruitment materials, employees, positions, etc.

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