Overview

Here is an important update we've implemented to enhance the experience of Job seekers on our GovernmentJobs and SchoolJobs platform, following a recent security update that required all job seekers to reset their passwords.

Why the Update?

Recently, we noticed that some job seekers were experiencing difficulties during the password reset process. Specifically, users were resetting their passwords for one username (associated with a specific email address) but accidentally attempting to login with a different username. This led to an unnecessary loop of password resets, causing confusion among some Job seekers.

What's New?

To help you avoid this situation in the future, we've made the following usability improvements:

• Username Included in Password Reset Email: From now on, when Job seekers reset their GovernmentJobs/SchoolJobs password, the reset email will prominently display the username associated with the email address used for the reset. This will help ensure login with the correct username after resetting their password.

• Password Reset Link Expiration: For increased security, please note that the password reset link sent to the Job seeker's email will now expire in 1 hour. If the link expires, they can easily request a new one by clicking the "Reset Password" link on the login page.