We here in Michigan are not seeing the changes either. We’ve reached out to our contact and are awaiting an answer .

Michigan here:  we are wondering the same thing.  we have an email into product support waiting to hear what might be happening.

It updated for us in Florida.

Florida, in Production?  hmm interesting. sigh

It was broken into a couple phases:

• Apr 16 - 250 pilot customers
• Apr 30 - everyone else

So if you’re not seeing the updated top navigation today, you can expect it on Apr 30. Apologies for the lack of better communication on that change.

​@aprice2 , 

When you say “pilot customers” is this beta customers? If so, how do you know if you are a pilot customer?

Hi Nancy - No, different than beta customers where you volunteer to test a specific feature for a finite time to give feedback. In this case, it was more a matter of NEOGOV wanting to roll out initially for customers with certain product combination as a sample test before rolling out to everyone. Just trying to be cautious with bigger changes like this to ensure smoother launches.

Net is that if you were on the pilot list, you will already see the update navigation today. If not, you will see it in a couple of weeks.

I have also been wondering!

We haven’t seen it Montrose Co. yet? 

Is the new unified dashboard update delayed? We were expecting to see the new interface today.

Good morning. I did see the updates this morning around 7am EST. However, when I checked again at 8am, they were not there. I’m assuming a rollback?

Morning all - I just saw an internal note that the release planned for this morning of the new Unified Dashboard and top navigation menu experiences has been rolled back due to a few technical issues. Currently troubleshooting and aiming to go again tonight. Should know for certain later today and I’ll post an update if will be delayed further. Thanks.

We wanted to keep you updated on our progress with the new Top Navigation and Customizable dashboards release. During the scheduled release this morning as shared by aprice2 “NEOGOV Employee”, we identified unexpected configuration conflicts in our production environment. To ensure the best experience for you, we are taking the time to carefully address these issues, thoroughly test the changes, and redeploy during our next scheduled off-hours. This approach allows us to maintain the reliability and quality you expect from us. 

Thank you for your understanding and patience! If you have any questions or need further assistance, please feel free to reach out to Customer Support.  

Hello, When is the “ next scheduled off-hours”?

​@claffond , thank you for your response.  We will provide a communication as soon as possible.  Thank you for your patience as we work to maintain the reliability and quality you expect through this release.