Skip to main content

Recently active topics

101 Topics
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
Community Feedback Hub

Welcome to the NEOGOV Community Feedback Hub!We’re excited to have you here, and we want to make sure this community is as valuable and helpful as possible for everyone. This space is dedicated to gathering your honest, open, and transparent feedback so that we can continue to improve the experience for all members.  Comment your feedback in the comments below! What’s working well?Is there anything that stands out as particularly helpful, user-friendly, or engaging within the community so far? What could be better?We want to know about any areas where you feel we can improve—whether it's the community platform itself, specific content, or how we're interacting with members. Content Suggestions: Are there any topics, resources, or discussions that you feel we’re missing? What kind of content would make your experience in this community more valuable? How can we support you better?This discussion is open at all times, so feel free to contribute your thoughts as they come to you! We’re co

23215
J
R
RebeccaH.New Participant
asked in Communications Accreditation
How to convert voice clip as MP3 to add to PowerDMS as a proof

I am trying to add voice recordings to PowerDMS as a proof. Can anyone assist with converting files over to MP3?

453
TheStephErb
TheStephErb
TheStephErbNEOGOV Employee
posted in Law Enforcement Accreditation
Have an idea? Share it with us.

#1 select “products”#2 select the product you have an idea for #3 select “ideas” and complete the form.  

461
TheStephErb
W
wadejsNew Participant
asked in Law Enforcement Accreditation
Cannot see past assessments

Hello, I am new here and new to accreditation.  PowerDMS had an update yesterday and now I am unable to see our previous assessment.  I have been using our old assessment to see exactly the types of things that are required for the standards.  Has anyone else had this issue?  And if so, how did you fix it? Thanks!

898
TheStephErb
M
msmyjNew Participant
asked in Fire/EMS Accreditation
How does one track external training?

We have outside training courses hosted by FEMA. How do we best track these courses in NEOGOV, ideally with upload to the trainee’s account of their Certificate of completion from FEMA? What are best practices here? Thank you for any recommendations! 

190
M
Sparky
SparkyNEOGOV Community Manager
published in Payroll Product Updates
January 16, 2025 NEOGOV Payroll Release Notes 4.43

  Article LinksTimeline Employee Taxability Options in the Deduction Codes (IPPCDL) Page Automatically Link Time and Pay Batches When Sending Timesheets to Payroll Maine and Delaware Family Leave Insurance Appendix: Bugs Resolved Related Resources  Timeline When will this be released?January 16, 2025 from 5:00 – 6:30 pm PDT, PST Is there downtime for this release?No. Employee Taxability Options in the Deduction Codes (IPPCDL) Page With this release, we've removed the taxability options available in the Tax Category dropdown for employer legislative deductions. These employer deductions include:401(k) Plan $ and %. 403(b) Plan $ and %. 414(h) Plan $ and %. 457(b) Plan $ and %. Roth 401(k) plan $ and %. Roth 403(b) Plan $ and %. Roth 457(b) Plan$ and %. The screenshot below shows the removed tax option selections.  ValueAllows our tax engine to determine the employer taxability implications. AudiencePayroll administrators. Automatically Link Time and Pay Batches When Sending Timesheets t

180
Sparky
Sparky
SparkyNEOGOV Community Manager
published in Payroll Product Updates
February 6, 2025 NEOGOV Payroll Release Notes 4.44

  Article LinksTimeline Delete Associated Pay Transaction Batches External ID Note Appendix: Bugs Resolved Related Resources  Timeline When will this be released?February 6, 2025 from 5:00 – 6:30 pm PDT, PST Is there downtime for this release?No. Delete Associated Pay Transaction Batches With this release, the Delete Associated Pay Transaction Batches option is now automatically selected when you delete a batch. Previously, when deleting a batch using the options in the ellipsis menu, you had to manually check the box for the question, "Do you also want to delete associated pay transaction batches?" ValuePrevents pay transactions from being orphaned. AudiencePayroll administrators. External ID Note With this release, we’ve added the External ID Note button. Clicking this button opens a pop-up with a 4,000 character limit. You can edit the information inside the pop-up.Previously the EXTERNAL ID description on the Earnings and Deductions pages had a 50 character limit. You could not see

70
Sparky
Sparky
SparkyNEOGOV Community Manager
published in CoreHR Product Updates
February 6, 2025 NEOGOV Core HR Release Notes 4.44

 Article LinksTimeline Residential Address Override Approval Processes - New Activation Toggle on List Page Personnel Actions - Process and Withdraw Single PAs Related Resources  Timeline When will this be released?February 6, 2025 from 5:00 – 6:30 pm PDT, PST Is there downtime for this release?No. Residential Address Override With this release, we've added the Manual Override check box so you can bypass the residential address search. When you select this check box, you can manually enter an address when you can't find it by searching the Address 1 field. This can happen if Google Maps has not verified an address when there is new construction in the area.  Note: Make sure to enter the employee’s home address as their residential address. If they get mail at a different location, like a PO Box, that should go in the mailing address field. If you're using the NEOGOV Payroll module, a valid residential address is required to ensure the right tax jurisdiction is applied. ValueAllows you

180
Sparky
Sparky
SparkyNEOGOV Community Manager
published in Benefits Product Updates
February 6, 2025 NEOGOV Benefits Release Notes 4.44

 Article LinksTimeline Benefit Plans Benefit Plans that use Eligible Wages in the Benefits Calculation Benefit Plans that use Age Graded Rates in Benefits Calculation Benefit Plans that use a Reduction Schedule in Benefits Calculation Related Resources  Timeline When will this be released?February 6, 2025 from 5:00 – 6:30 pm PDT, PST Is there downtime for this release?No. Benefit Plans With this release, benefit plan setups can now use a specific date to look back and determine the wage or age for benefits calculation. Benefit Plans that use Eligible Wages in the Benefits CalculationThese types of plans now support the options described below. Using a Specified Date (DD-MON) for the Lookback FunctionBased on the Specified Date entered, when payroll is run, the benefits calculation will look back to the date to determine the eligible wages used.Examples: The Specified Date entered is 01-FEB. The payroll dates are 1/1/2025 - 1/15/2025. The benefits calculation will look back to 2/1

140
Sparky
jkniser1
jkniser1NEOGOV Employee
posted in Learn Product Updates
April 2025 - Learn Spring Course Release

Greetings and Happy Spring!We are excited to announce our Spring 2025 Course Release. Included in this release is a 12-part microlearning series for public facing customer service, AI best practices, and a variety of important Health & Safety topics. See below for the full list. Business SkillsMicrosoft Sway Essentials (2025)    BI57 Best Practices for Generative AI    BX22 Core Principles of Customer Service    BX23 Making a Memorable First Impression    BX24 Understanding Customer Needs    BX25 Adapting to Customer Communication Styles    BX26 Active Listening    BX27 Clear Verbal Communication    BX28 Non-Verbal Communication    BX29 Effective Digital and Remote Interactions    BX30 Overcoming Language Barriers    BX31 Why Customers Get Upset    BX32 De-Escalation Techniques for Difficult Customers    BX33 Resolving Issues with Difficult Customers    BX34CybersecuritySafely Using AI    CY39Health & SafetyLaboratory Safety: Emergency Response    AT_AT127 Industrial Hygiene: B

1174
jkniser1
Sparky
SparkyNEOGOV Community Manager
published in Welcome Lounge
We Want to Hear From You!

🚀 We Want to Hear From You! 🚀Hey Community! We’re super excited to hear how you’re feeling about our new Community platform – the content, navigation, and everything in between! To make it quick and easy,  there are emoticons at the bottom of this article to convey how you feel! All you have to do is select the emoji that best matches your thoughts!😊 Happy Face = You’re loving it and feeling satisfied!😐 Neutral Face = There’s room for improvement, and we’re ready to hear your thoughts!😞 Sad Face = You’re not satisfied, and we want to know how we can make things better for you!This is a fun way to get you involved and also practice using the emojis for feedback!  Remember, your reactions at the bottom of every article help us understand what you love and where we can improve. So don’t forget to click those emojis – your input shapes what we keep producing and helps us make this community the best it can be! 💡Why are these emojis important?These emojis are a quick, visual way for u

2290
Sparky
N
nrodriguez@glendaleaz.comNew Participant
asked in Insight Product Updates
New Top Navigation Menu (Release April 16)

Does anyone know if this release was delayed?

2219
J
T
trainingteam@powerdms.comNew Participant
published in Announcements
Unified Login Issues - Service is Unavailable

Hello NEOGOV Customers!  We experienced a brief outage with Unified Login this morning between 9:05 and 9:15 AM Pacific. While services have returned to normal, we are investigating the cause of the site issues. We are continuing to monitor the situation.  Thank you for your patience and understanding!

70
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
Intermittent Slowness

NEOGOV experienced some slowness with the Website about 10 minutes ago.  Currently, we are seeing this showing as resolved right now. If you are still experiencing issues, please reach out to customersupport@neogov.net.

20
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
New Report Builder Experience!

The 'Create Report' button and report tabs are now part of the left navigation bar. You now have more space for viewing report related information.The Report Builder lists have now fewer columns to make it easier to read. You can now click on the 'Add Columns' button to add more information or remove columns from the list. New Left Navigation Bar - From here you can start creating new reports or find existing ones by selecting one of the report tabs. New Add Columns action - Use this action to add or remove columns from the grid. 

140
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
System Outage Notification

Neogov is aware of the slight delays and the inability to access the software throughout the day. Our team is working diligently to get the issues isolated and resolved.  We will send out notification once this has been fully resolved. Thank you for your patience and understanding. 

40
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
System Outage Notification

We appreciate your patience and understanding while we were experiencing a system outage with NEOGOV Systems. We have confirmed that this should now be resolved. Please logout then back in and report further issues to Applicant Support (for job seekers) 855-524-5627: support@governmentjobs.com Customer Support (for NEOGOV users) 877-204-4442: customersupport@neogov.net Thanks!

70
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
WEBINAR: Top 5 HR Trends in Higher Education for 2025

[emoticon:6a8b73ae7546456cae7a55d9f223b49d] Higher Ed HR pros—ready to get ahead in 2025? The 2025 Trends webinar explores the top trends in higher education HR based on survey data from HR professionals, representing hundreds of thousands of FTEs.  Filled with peer insights, relevant analyses, and helpful resources, this webinar will help you understand the higher education HR landscape in 2025 and refine your strategic priorities.  Together we’ll take an in-depth look at the top trends shaping higher education HR in 2025: How the Job Market Favors Public Sector & Education Data-Driven Decision-Making in HR Prioritizing Employee Wellness and Mental Health Focusing on Inclusivity and Belonging on Campus Technology Integration for Seamless HR Operations Register here: https://bit.ly/4aSgWS3

10
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
University Live - March Dates Posted

Registration is now open for the University Live classes we are offering in March! University Live is an interactive learning experience. Meet with one of our Training Specialists in a virtual training room as we aim to provide engaging information to help you leave sessions knowing more about the functionality and abilities of NEOGOV products that should make your job easier, and your organization run more efficiently. Currently, we offer courses in CoreHR and Benefits. These classes are open to administrative users who are either currently using these products or who are going through implementation. More information, FAQs, and all registration links can be found here. Happy Learning! 

20
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
March 15, 2025 Retirements

Hello!We have a small list of retirements for the month of March. These will be retired on March 15, 2025.You may refer to the list of courses and their suggested replacements here. Please be sure that any Learning Plans are updated with the course replacements and remind users currently in progress to complete the course(s) prior to the retirement date. If you have any questions, please contact Jason Kniser, jkniser@neogov.net.

40
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
University Live - March Dates Posted

Registration is now open for the University Live classes we are offering in March! University Live is an interactive learning experience. Meet with one of our Training Specialists in a virtual training room as we aim to provide engaging information to help you leave sessions knowing more about the functionality and abilities of NEOGOV products that should make your job easier, and your organizations run more efficiently. Currently, we offer courses in Insight, Onboard, Perform, eForms, and Learn.  These courses are open to you if you are an Insight User or an Administrator in any of the products, and you are looking to understand the foundations of recruiting with Insight, creating forms in Form Builder, building your Onboarding process, configuring performance evaluations, building eForms processes, or creating courses in Learn. All courses are offered on a monthly basis. More information, FAQs, and registration links can be found here. We also now offer Analytics & Reporting Offi

60
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
Attract Product Spotlight Agenda - February 20, 2025

Next Thursday, February 20 at 11:00 am Pacific is the next Attract Product Spotlight Quarterly User Call.  You will need to register for this meeting at: https://register.gotowebinar.com/register/3339629573794794590. If you have already registered for Attract Product Spotlight Quarterly User Call, you do not need to register again.  Agenda: Learn from Each other Presented by Kelly Sibley, Lead Implementation Consultant Source: Sending Campaigns Engage: New ways of using filters. Convert: Using AI to supercharge your career pages Internal Website: Building a landing community for current employees. AT User Only Role for Mentorship/Intern/Volunteer Programs Upcoming Developments Q/A If you are not already signed up to receive the latest news about Attract, please turn on the notifications by navigating to the News section on Attract Product on NEOGOV Community.                          Community > Products > Attract > News > Settings > select “Turn Blog notifications on”

00
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
President's Day Holiday Hours

On the President's Day Holiday (2/17/2024), NEOGOV Customer Support will be available 6 AM - 6 PM MST. Our department will be doing training in the afternoon, 1 PM - 3 PM MST, during which time our availability will be limited. During this time, please direct any cases for which you need support to customersupport@neogov.net and If you have an urgent need, please add the urgency of the request to your email subject line and we will respond as soon as possible. We will resume regular availability after 3 PM MST.  Thank you and Enjoy the Holiday!

00
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
Our brand new Customer Success Community is launching on February 26th!

Our brand new Customer Success Community is launching on February 26th! [emoticon:9a6067ad5fa1494ebefe07d9e6ec3db0]The Customer Success Community will be replacing the current NEOGOV Community.Interested in learning more about how that impacts you?Click here to watch a video overview.ORClick here to register for a webinar and get answers to your questions.

100
T
T
trainingteam@powerdms.comNew Participant
published in Announcements
Winter 2025 Learn Enhancements Release Notes

NEOGOV's Learn Winter 2025 enhancement release will be deployed to production early on Thursday, February 6. All sites will be online for this release.  The Learn Winter 2025 release builds on the Summer 2024 enhancement, which introduced the ability for organizations to create External Learners by adding a CSV upload feature for bulk creation. This makes tracking and assigning training to non-employees easier and streamlines onboarding for contractors, volunteers, and partners.  Additionally, Risk Pool customers can now share attachments, such as syllabi, with Policyholders or Members to enhance training engagement and delivery. For a more detailed explanation of these enhancements, please download the Release Notes here.   Summary of Enhancements Create External Learners in Bulk via CSVDownload the NEOGOV Learn Create External Learners in Bulk User Guide here Download the NEOED Learn Create External Learners in Bulk User Guide here Push Course Attachments from Risk Pool to Child Ag

50
T

Badge winners

  • Product expert
    kjcampbellhas earned the badge Product expert
  • Product expert
    hromerohas earned the badge Product expert
  • Product expert
    ricklopezhas earned the badge Product expert
  • Product expert
    wadejshas earned the badge Product expert
  • Product expert
    JarmynKhas earned the badge Product expert
Show all badges
Terms & ConditionsCookie settings