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Question

Frank P

  • November 6, 2024
  • 5 replies
  • 119 views

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Every time I log into PowerDMS, it opens to the Consular Notification 1.1.4. It doesn't matter how I log off, or shut down the program, it always opens in that standard.

5 replies

  • New Participant
  • 2 replies
  • November 6, 2024

Good morning, Frank. You may want to contact DMS directly, as I am not sure how to help you. I usually just click the x on the top tab, and it closes and reopens the home page for me. 


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  • Author
  • New Participant
  • 2 replies
  • November 6, 2024

Thanks, I will.


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  • Frequent Participant
  • 7 replies
  • November 6, 2024

Hi Frank, I’ve noticed this platform requires cache and browsing data cleared quite often.  Give that a shot and see how it goes.


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  • Author
  • New Participant
  • 2 replies
  • November 6, 2024

Ok, thanks.


TheStephErb
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  • NEOGOV Employee
  • 79 replies
  • November 14, 2024

wanted to make sure the cache and history clearing assisted in this problem? ​@fjpitts 

Thanks for the assist ​@Evan.K11