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fjpitts
Nov 6, 2024 1:20 PM UTC
Question

Frank P

Every time I log into PowerDMS, it opens to the Consular Notification 1.1.4. It doesn't matter how I log off, or shut down the program, it always opens in that standard.

    5 replies

    kzanin
    Nov 6, 2024 1:36 PM UTC

    Good morning, Frank. You may want to contact DMS directly, as I am not sure how to help you. I usually just click the x on the top tab, and it closes and reopens the home page for me. 

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      fjpittsAuthor
      Nov 6, 2024 1:48 PM UTC

      Thanks, I will.

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      Evan.K11
      Nov 6, 2024 2:00 PM UTC

      Hi Frank, I’ve noticed this platform requires cache and browsing data cleared quite often.  Give that a shot and see how it goes.

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        fjpittsAuthor
        Nov 6, 2024 2:02 PM UTC

        Ok, thanks.

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        TheStephErb
        NEOGOV Employee
        TheStephErbNEOGOV Employee
        NEOGOV Employee
        Nov 14, 2024 4:20 PM UTC

        wanted to make sure the cache and history clearing assisted in this problem? ​@fjpitts 

        Thanks for the assist ​@Evan.K11 

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        Here to help you. My favorite of our six values is, "Be the Change" serb@neogov.net
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