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November 6, 2024
Question

Frank P

  • November 6, 2024
  • 5 replies
  • 187 views

Every time I log into PowerDMS, it opens to the Consular Notification 1.1.4. It doesn't matter how I log off, or shut down the program, it always opens in that standard.

    5 replies

    November 6, 2024

    Good morning, Frank. You may want to contact DMS directly, as I am not sure how to help you. I usually just click the x on the top tab, and it closes and reopens the home page for me. 

    fjpittsAuthor
    November 6, 2024

    Thanks, I will.

    November 6, 2024

    Hi Frank, I’ve noticed this platform requires cache and browsing data cleared quite often.  Give that a shot and see how it goes.

    fjpittsAuthor
    November 6, 2024

    Ok, thanks.

    TheStephErb
    NEOGOV Employee
    NEOGOV Employee
    November 14, 2024

    wanted to make sure the cache and history clearing assisted in this problem? ​@fjpitts 

    Thanks for the assist ​@Evan.K11 

    Here to help you. My favorite of our six values is, "Be the Change" serb@neogov.net