Hello,

This notice pertains to agencies using the Document Export Subscription in Onboard. Last Friday, we announced that there was an issue with the Document Export Subscription that made it possible for forms exported in the past to be re-exported. Our team resolved this issue as of Monday night. We would like to apologize for the belated update as well as for any inconvenience this issue may have caused.

Thanks,

Onboard Team

* The Document Export Subscription is an add-on service that allows you to schedule export of form files and data. If you are an Admin and do not see Document Export Subscription in your Onboard Administrative Settings, your agency does not utilize this service. *