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Sparky
NEOGOV Employee
Community Mascot
January 30, 2025

Update: Issue with Duplicated Emails Resolved

  • January 30, 2025
  • 0 replies
  • 90 views

Hi all,

I want to inform you that the issue reported two days ago regarding duplicated system notifications in Onboard has been resolved. Currently, there are no reports of duplicated email notifications being sent out. Furthermore, the problem appears to have only affected certain clients within a less than 2-hour time frame. We are investigating the root cause of this issue. If you have any questions or concerns, please contact our customer support team to log a case. We apologize for any inconvenience this may have caused.

Thanks,

Onboard Team

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