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Initial Email

  • August 15, 2024
  • 3 replies
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T
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I created user accounts for our officers which sent them emails on how to login to start using PowerDMS.  Many of them deleted the email and now don’t have the login stuff.  How do I get a new email sent with the login information?

Best answer by Timothy.G15

There is a section (Resending a Welcome Email) in this article that may help you: 

https://success.neogov.com/quick-help-for-powerpolicy-7/administrator-settings-users-4245

 

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    Timothy.G15
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    • Timothy.G15
    • Frequent Participant
    • August 15, 2024

    There is a section (Resending a Welcome Email) in this article that may help you: 

    https://success.neogov.com/quick-help-for-powerpolicy-7/administrator-settings-users-4245

     

    Lt Tim Gould / Vermont State Police / timothy.gould@vermont.gov
    TheStephErb
    1 person likes this
    • TheStephErb
      TheStephErb
    Chuck.L
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    • Chuck.L
    • New Participant
    • August 15, 2024

    Don’t worry about resending the initial email, just give them the website, the site key and their login credentials and they should be good.

    Capt. Charles Letterman
    TheStephErb
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    • TheStephErb
    • NEOGOV Employee
    • August 15, 2024

    Hopefully between @Timothy.G15  and @Chuck.L  you have the info you need. Both options work just fine. Were you able to accomplish what you needed? 

    Here to help you. My favorite of our six values is, "Be the Change" serb@neogov.net
    T
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      Tracy.B13

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