Your go-to resource for navigating, connecting, and getting the most out of the NEOGOV Community!
💫 Membership Approvals — Welcome to the NEOGOV Success Community!
We’re so excited to have you join us! 🎉 Our team reviews new membership requests three times a day, so you’ll be up and running in no time.
🧭 Here’s how to create your account:
1️⃣ Go to: https://success.neogov.com
2️⃣ Click Login → then select Create an Account
3️⃣ Choose a unique username (no symbols, please!)
4️⃣ Enter your organization or work email address — this helps us verify your membership faster
5️⃣ Set a secure password that meets the requirements
💡 Pro Tip: If you receive an error, try adjusting your username, email, or password until it’s accepted — sometimes a quick tweak does the trick!
Once your account is submitted, our team will review and approve it during the next scheduled sweep. You’ll get an email notification as soon as your membership is approved, and then you’re officially part of the NEOGOV Success Community! 🙌
✨ Get ready to explore, connect, and collaborate with other community members who share your goals and passion for success!
🎥 Subscribe to Webinars & Events — Stay in the Know!
Want to be the first to know about our latest events and learning opportunities?
Here’s how you can subscribe in just a few clicks:
1️⃣ Navigate to “Webinars and Events”
At the top of the Community page, click the Webinars and Events tab to explore upcoming sessions designed to help you make the most of NEOGOV.
2️⃣ Subscribe to Stay Updated
Scroll under the Events section and click Subscribe — that’s it!
You’ll automatically be notified whenever new events are added so you can plan ahead and never miss out.
✨ Pro Tip: Customize your notifications to match your preferences!
- Click your name or profile icon (top right corner).
- Select Settings → Notifications to tailor how and when you’re notified.
We’re so glad you’re part of the NEOGOV Community — cheers to always being in the loop! 🎉
📰 Subscribe to Articles & Topics
Never miss a conversation or update!
1️⃣ Open the article or topic you’re interested in.
2️⃣ Scroll to the bottom.
3️⃣ Click Subscribe.
Now you’ll receive alerts anytime there’s a new comment or update. Easy, right?
⚙️ Manage Your Subscriptions
Need to see what you’re following or make changes?
1️⃣ Click your profile icon (top right corner).
2️⃣ Select Subscriptions from the menu.
From here, you can view or unsubscribe from any article or topic you are following — all in one place!
💼 Finding Resources for a Specific Product
Get the info you need, fast!
1️⃣ Click Products at the top of the Community page.
2️⃣ Choose your desired product.
Once selected, you’ll unlock access to:
- Quick Help: Step-by-step guides and how-tos.
- Product Updates: Stay current on new releases and join your product’s group.
- Training: Access valuable learning materials.
- Forums: Ask, share, and connect with others.
- Ideas: Share suggestions to help improve your product.
- Demo: Book a personalized demo to learn more.
✨ Dive in — your product resources are ready and waiting!
🤝 Join Product Update Groups
Want insider updates and discussions?
1️⃣ Go to Groups and Product Updates at the top of the screen.
2️⃣ Click Join Group or Request to Join for the products you care about.
3️⃣ Once joined, your groups will appear under My Groups — making it easy to keep track of everything you follow.
✨ Pro Tip for Managing Your Groups!
If you ever need to unsubscribe from a group, it’s super simple:
Go to My Groups and select the group you’d like to update.
Click the “You’re a Member” button.
Choose Unsubscribe from Group Notifications or Leave Group — depending on what works best for you!
💡 Whether you’re streamlining your inbox or switching focus to new topics, you’re always in control of your group experience.
Stay connected, informed, and inspired with every update!
💬 Create a Topic — Join the Conversation!
Have a question or insight to share?
Click +CREATE TOPIC (top right corner of the Community page) to start a new discussion.
💡 Choose a category that fits your topic (like Power Products or HCM) so the right experts can jump in.
To view all your posts, click your profile in the top right corner → Topics to easily track and manage your discussions.
🧭 Access Quick Help Anytime
Need guidance right now? Click Quick Help at the top of the Community page!
You’ll find articles, videos, and how-to guides in our Knowledge Base — everything you need to master NEOGOV is just a click away.
🔍 Using the Search Bar
Welcome to our Success Community — ready to unlock greatness in every search?
Use the search bar at the top of the Community page to explore content across the entire platform — from articles and discussions to quick help and training resources.
Whatever you’re looking for, it’s just a search away!
💡 How to Mark a Reply as the Best Answer
Help others find the right info faster by marking helpful replies!
🧭 Steps:
1️⃣ Go to the Product Forum and open the topic.
2️⃣ Scroll down to the replies.
3️⃣ Find the response that best answers the original question.
4️⃣ Click “Best Answer” under that reply — it will now be highlighted for everyone to see!
✅ Marking Best Answers keeps our community organized, helpful, and easy to navigate for everyone.
💬 Provide Community Feedback
We’re always improving — and your voice matters!
At the bottom of any article, click the emoticon that best represents your experience.
Your feedback helps us create more of the content and resources that matter most to you.
Thanks for helping shape our community! 💙