The Commons

We are pleased to inform you that the issue affecting the password reset process for some of our Job seekers has been resolved now. If the Job seekers had the GovernmentJobs or SchoolJobs website open during the update or are encountering any issues, we recommend they refresh the browser or clear the cookies and cache. This will load the latest version of our website and prevent any potential issues related to the previous session. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. Thank you for your continued trust in our services.

Hi Onboard users, We regret to inform you that our Winter 2025 Release has been postponed until tomorrow Wednesday, January 8. A minor issue occurred during our overnight release which prevented our team from proceeding as planned. Rest assured, the issue was related to one of our pre-release procedures and does not impact stability or quality of the release.  We are aware of an issue with the W4 and TD1 (for Canadian customers) where the background image does not display. Our team is looking into this and will try to resolve this as soon as possible. At the latest, you can expect the 2025 W4 Form and Canadian TD1 Form to be published in your accounts tomorrow morning.  We apologize for the delay. Thank you for your understanding and continued support. Onboard Product Team

As part of our ongoing commitment to job seeker account security, we updated our password management system yesterday January 8, 2025, at approximately around 3:00 AM PST. This security enhancement requires all job seekers to reset their passwords upon their next login in GovernmentJobs and SchoolJobs. Important: While the password reset process is functioning correctly for most users, we have identified an issue that occurs when the "Save Password" button is clicked multiple times during the reset. This can result in an error message and may prevent the password from saving properly. We are actively working to resolve this issue and expect to have a solution implemented as soon as possible today. Job seeker security and user experience are our top priorities. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

We are happy to announce the upcoming January 2025 Insight Enhancement Release. This release includes several updates on the phase-out of the Insight report builder and Insight Modernization. Be sure to download the release notes for the complete details.  Release Dates:Production:Wednesday, January 15, 2025, between 4 pm - 7 pm PDT Training: Tuesday, January 14, 2025, between 4 pm - 7 pm PDT

As we wrap up another remarkable year, we want to take a moment to express our heartfelt gratitude for your continued partnership and trust in NEOGOV. The attached "2024 Year in Review & 2025 Sneak Peek" highlights the impactful strides we made together this year—from enhancing employee satisfaction to streamlining processes that save you time and energy. Your feedback and collaboration have been instrumental in guiding these advancements, and we are incredibly thankful for the opportunity to support the vital work you do in your communities every day. As we look ahead to 2025, we remain committed to listening, innovating, and delivering solutions that empower you to make an even greater impact. Please take a moment to review the highlights of this year’s achievements and a preview of the exciting developments on the horizon. Thank you once again for your dedication, trust, and the meaningful work you lead every day. We’re honored to st

We have recently been informed by one of our content providers that another batch of courses is no longer available to us. As a result, these courses have been deactivated in Learn, effective immediately. We regret sharing this news and want to assure you that we are taking steps to prevent similar situations in the future. We plan to share updates on this matter in the coming months and sincerely apologize for any inconvenience this may cause. You may refer to the list of courses and their suggested replacements here.Please be sure that any Learning Plans are updated with the course replacements..If you have any questions, please contact Jason Kniser, jkniser@neogov.net.

It's almost the New Year and that means registration is now open for the University Live classes we are offering in January! University Live is an interactive learning experience. Meet with one of our Training Specialists in a virtual training room as we aim to provide engaging information to help you leave sessions knowing more about the functionality and abilities of NEOGOV products that should make your job easier, and your organization run more efficiently. Currently, we offer courses in CoreHR and Benefits. These classes are open to administrative users who are either currently using these products or who are going through implementation. More information, FAQs, and all registration links can be found here.

Hi all, We would like to inform you that our team has begun working on the 2025 Federal Form W4. You can expect the 2025 W4 to be available in production on January 7th, 2025. As mentioned in our previous post, there are no change to the fields. There are minor changes to the description text throughout the form as well as updated tax brackets on page 4. Please note that employees are not required to complete a new W4 and withholdings should continue based on a valid form previously completed. There are no expiration dates with the W4. However, special rules apply to employees claiming exemption from withholding on their W4s. If an employee claims exemption from withholding for 2024, they should submit a new W4 by February 15, 2025

It's almost the New Year and that means registration is now open for the University Live classes we are offering in January! University Live is an interactive learning experience. Meet with one of our Training Specialists in a virtual training room as we aim to provide engaging information to help you leave sessions knowing more about the functionality and abilities of NEOGOV products that should make your job easier, and your organizations run more efficiently. Currently, we offer courses in Insight, Onboard, Perform, eForms, and Learn.  These courses are open to you if you are an Insight User or an Administrator in any of the products, and you are looking to understand the foundations of recruiting with Insight, creating forms in Form Builder, building your Onboarding process, configuring performance evaluations, building eForms processes, or creating courses in Learn. All courses are offered on a monthly basis. More information

After our recent update on Agency-Wide Questions on December 11, a problem was identified that affects application templates when any agency-wide question is inactivated. Specifically, this issue causes non-associated questions to be automatically linked to application templates, potentially affecting job applications by presenting candidates with unintended additional questions. Who is Affected?All agencies who have inactivated any agency-wide questions since the December 11 release are potentially impacted. What Should You Do?To ensure the integrity of your application process, we highly recommend the following actions: If you have inactivated agency-wide questions post-December 11, please review the associated application templates. Here is the navigation for admins: Go to Admin → Definition Tables → Application Templates → Choose AWQ. Verify and correct any incorrect question associations within your templates.

Hello, This notice pertains to agencies using the Document Export Subscription in Onboard. Last Friday, we announced that there was an issue with the Document Export Subscription that made it possible for forms exported in the past to be re-exported. Our team resolved this issue as of Monday night. We would like to apologize for the belated update as well as for any inconvenience this issue may have caused. Thanks, Onboard Team * The Document Export Subscription is an add-on service that allows you to schedule export of form files and data. If you are an Admin and do not see Document Export Subscription in your Onboard Administrative Settings, your agency does not utilize this service. *

Hi Onboard users, The 2025 version of the Federal Form W4 was published this morning to the IRS website. There seems to be no change to the fields upon initial review, with only minor changes to some description text on page 1. There are also updates to the tax brackets page 4.  Please note that employees are not required to complete a new W4 and withholdings should continue based on a valid form previously completed. Special rules apply to employees claiming exemption from withholding on their W4s. If an employee claims exemption from withholding for 2024, they should submit a new W4 by February 15, 2025. Our team will begin working on the newest version of the Federal Form W4. At this time, we do not have a release date scheduled, but will ensure the form is available prior to February 15, 2025 with the goal of releasing it well ahead of that date. We

Hello, This notice pertains to agencies using the Document Export Subscription in Onboard. It was brought to our attention that the Document Export Subscription is exporting forms that may have been exported in the past. This is reported to primarily affect forms for terminated employees. This is because when an employee is terminated, the forms that are associated to that employee are archived.  Upon investigation, our team found this to be caused by an update we made on Monday morning, which expanded the Document Export logic to check for updates in form status. We apologize for any inconvenience or clean up this issue causes and encourage customers to check the Document Export files dating back to Monday, December 9th. Our team is actively working on fixing this, and will provide an update once this issue has been resolved. Thanks, Onboard Team * The Document Export Subscription is an add-on service that allows you to schedule export

 NEOGOV's Perform Holiday 2024 enhancement release is coming. The Perform release scheduled for the early morning of Thursday, December 19 has been wrapped with care and is full of goodies to help you prepare for your 2025 evaluations.Enjoy key feature enhancements aimed at streamlining the evaluation goal creation process, as well a long awaited Evaluation Program enhancement that allows for your evaluations to be auto generated more than a year in advance.Summary of EnhancementsFor a more detailed explanation of these new features, please download the Release Notes in the attachments below.Roll Over Goals from Previous Evaluation Support for Add/Edit Goal Task Support for Future Goals Section Admin Settings for Add Goal Dropdown Options Evaluation Program | Allow for Auto Creation More than 1 Year in Advance

The December 2024 Insight Enhancement Release scheduled for December 10th, which includes the new JobTarget job advertisement and Report Catalog features, has been postponed by one day to today, December 11th. Our team ran into a technical challenge with the release process, and it has been resolved now. Thank you for your understanding and patience.

The December release, which was postponed by 1 day from December 10th to the 11th, was successfully deployed to Production last night. With this release, we’re excited to share two new features in Insight, effective today! Learn more about these exciting updates below and click for more information. If you have any questions, please reach out to customer support and our team will be happy to help.  JOBTARGET The new JobTarget integration is NOW LIVE in Insight! With this advertising tool, you can:  Advertise on the most popular job sites, including Indeed and LinkedIn Access 25,000 other industry-specific recruitment networks Save time with streamlined functionalities like automated posting And more!

NEOGOV is pleased to announce our Winter 2025 Enhancement Release which affects both Analytics & Reporting and Insight module. The enhancements will be released to Production sites on December 11th, 2024. All sites will remain online during the enhancement release.  If you're not seeing new features, please clear cache. Summary of Enhancements Report Catalog in Analytics & Reporting All reports and Favorite reports tab now contain Insight Standard reports as well Report Catalog in Insight Report Catalog module lets you see all Insight Standard, Recruitment Standard & Custom reports, Foundations Standard and Custom reports in one place A detailed description of the enhancement is available within the Release notes document. Cl

Join us for the last Step Up of 2024 by registering here! The Process section of your Evaluation Program is vital to a streamlined evaluation because it is the place where you define all of the steps of your organization’s evaluations. Join this session to learn some of the new and advanced features available in the Process section. The objectives of this session are: - Discuss how to use recurring Before Rating steps.- Leverage Open Dates to perfect the timing of your evaluations’ steps.- Demonstrate how Conditional Steps can customize an employee’s evaluation process depending on the outcome of their evaluation rating.- Identify when to use Applicable Frequencies to further customize the evaluation process depending on which frequency is used. While we always hope to see you at the session, all Step Up sessions are recorded and posted 

Hi Onboard users, We want our customers based out of Canada to be aware that our team will begin working on the newest version of the Canadian TD1 Personal Tax Credits Return Form. You can expect the 2025 TD1 to be available in production on January 7th, 2025.Regarding the Federal W-4 Form -- the 2025 version of this form has not yet been released to the public. We do not have any additional information on the new W4 at this time, but will begin working on the new version as soon as it becomes publicly available.  Thank you, Onboard Team

NEOGOV has a Symmetry enhancement release in December 2024. There will be no downtime associated with this release. HRIS release notes are available for download here.

Please see the (short) list of courses that will be retired on January 1, 2025. You may refer to the list of courses and their suggested replacements here.Please be sure that any Learning Plans are updated with the course replacements and remind users currently in progress to complete the course(s) prior to the retirement date.Additionally, the following courses are scheduled to be UPDATED on 1/1/2025. No additional actions are required, but any users currently enrolled in these courses will need to complete them by 1/1/2025 to avoid needing to be dropped and re-enrolled. Ethical Decision Making in the Workplace HU56 Title IX Final Rule 2024 for Faculty and Staff HW75 Title IX, The Clery Act, and VAWA for Faculty and Staff HE18 The Science of Personal Productivity BH13

Hi Onboard users, We regret to inform you that the planned release of the Federal I-9 form with the 2027 expiration date has been postponed until Monday, Dec 9. A minor issue occurred during our overnight release which prevented our team from proceeding as planned. Rest assured, the issue was related to one of our pre-release procedures and does not impact stability or quality of Monday's release.  You can expect the Federal I-9 form with the 2027 expiration date to be published in your accounts the morning of Monday, Dec 9. On the other hand, the form versioning improvement mentioned in our previous post is already in production and ready for you to use. We apologize for the delay. Thank you for your understanding and continued support. Onboard Product Team

A new tab is available in Report Builder. “All Reports” tab contains all Custom and Standard reports created in Report Builder. If you have Insight product as well, once Report Catalog is released on December 11th, “All Reports” tab will also contain Insight Standard Reports.  For more details please check the following Insight announcements: https://community.neogov.com/insight/b/news/posts/coming-soon-report-catalog-in-insight  https://community.neogov.com/insight/b/news/posts/december-2024-insight-enhancement-release  If you're not seeing new features, please clear cache.

NEOGOV has an HRIS enhancement release on Thursday, December 12th. There will be no downtime associated with this release. HRIS release notes are available for download here. Human Resources Employments Audit Log Original Hire Date Address Lookup for New Hire and Personal Tab  Total Compensation Statement Admin Access Benefits Benefits Dashboard Tasks for Life and Work Events Tasks for Dependents and Beneficiaries Benefit Plans - Expiration Date Employees - Current Enrollments Payroll IRA Secure 2.0 - Increased catch-up limits for individuals ages 60-63 Plan Implications SIMPLE IRA 401(k), 403(b), 457(b), Roth 401(k), Roth 403(b) and Roth 457(b)

We are excited to announce the upcoming December 2024 Insight Enhancement Release. The highly anticipated 'Job Advertisements using JobTarget Marketplace', 'New Consolidated Report Catalog', and many more are coming up for you. Be sure to download the release notes for the complete details.  Enhancement Highlights: Ability to Advertise on Major and Niche Job Boards  Insight Reporting Update and Introducing Report Catalog Insight Modernization Update 'Clear All' Option for Agency-Wide Questions on the Online Career Page Appli